Published by Mr Delivery (Pty) Ltd Play Store on Nov 5, 2024

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Why should I report an Issue with Mr D - Groceries & Takeaway?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mr Delivery (Pty) Ltd Play Store to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mr D - Groceries & Takeaway

1. Mr D is Mzansi's favorite convenience delivery service. - Shop from stores like Takealot, Le Creuset, Lush, and more, available in select areas. - Gift a friend with a voucher from shops like Mangwanani, or send them a SnackMe voucher to use on the App. - Partnering with Takealot. com to deliver hundreds of your favorite Takealot products in minutes, available in select areas. - Explore favorites like KFC, McDonald's, Steers, Spur, Krispy Kreme, Nando's, Burger King, and more, all at your fingertips. - Shop a range of over 27,000 Pick n Pay products, plus earn Smart Shopper points! - More ways to pay, including cash, card, eBucks, & EFT! - Get daily deals and regular promotions from restaurants, Pick n Pay groceries, TakealotNOW, and shops!

Mr D Customer Insights

1. The app is extremely convenient.I'm very happy with Mr D delivery, never had problems with delivery the closest to a problem I have had is with the GPS system it doesn't take the driver to right place at times but the kindness and service from said drivers make up for that ten fold.

2. So here it is Fat cake city Florida Junction's food is outstanding and congratulations on being able to keep the amount and quality of your food in relation to the price is unmatched very impressed including my guests... 👌No need to change, get your car and go get food.

3. Instead I am left to go and fetch my ice cold food myself while having paid for a service I never received.Mr D has offered me great service along the years.

4. I had the location of the driver pinned on the app which easly located the designated driver,where we are and where the drive is.The app showed me where he is ,which he was lost but he contacted me to verify if he was in the wrong location.

5. All in all the experience was amazing and it was not a difficult delivery for the driverThe driver stood outside our house for over 4 minutes.

6. Thank you I'VE tried to rate the restaurant and food on another order cannot find a place to do so.

7. You look through their menus, ratings and info then place your order and collect it from their drivers at your doorstep!!!! No more hurried dressing.

8. The whole point of this app and service is around "delivery" which I have sadly not been experiencing.

9. With Mr delivery you simply order online and the restaurants in your area will be shown on your device.

10. WTH!? I had to create another account with a different email and my newly registered account states the email is wrong.After many years as a loyal customer, I will be deleting the app.

11. Unfortunately, more than half of the restaurants that I ordered from frequently in the past have suddenly changed to "collect only", leaving only restaurants within about 2km of my home offering delivery services.

Steps to Troubleshoot & Fix Mr D Issues

1. Fix Mr D Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mr D: Restarting the app will resolve most errors.
  2. Update the Mr D App. Here is how:
    1. On Android goto PlayStore » Search for "Mr D" » Open Mr D - Groceries & Takeaway » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mr D » click "UPDATE".
  3. Clear Mr D - Groceries & Takeaway app cache: Clearing cached data will force your app to retrieve the latest data directly from Mr D servers.
    1. On Android, goto Settings » Apps » Select "Mr D - Groceries & Takeaway" » click Storage » click "Clear Cache".
  4. Check Mr D app permissions. If any of these permissions required to use your device's features are disenabled, Mr D might not work.
  5. Uninstall and reinstall Mr D. If nothing else has worked, completely uninstall Mr D then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mr D not working


2. Fix Mr D Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mr D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mr D not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mr D may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good day. I've sent a complaint of receiving incorrect order and I haven't received any call but instead was refunded 89.65 out of the money I payed which is 996.05. I'm hurt by what I've experienced today. I hope to make my life easy by trusting Mr D to deliver for me but this is what I get in return. Kindly help by refunding back the money so that I can go buy food for myslf.

    — by Nxobile Kambula 1 year ago

  • I didn't receive my order. So I want to cancell

    — by nothile xulu 3 years ago