Contact Bolt Food Customer Service

Why should I report an Issue with Bolt Food: Delivery & Takeaway?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bolt Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bolt Food was created by ride-hailing tech company Bolt and is challenging the efficiency of the food and grocery delivery industry all over the world, while helping shops and stores get more orders and enabling couriers to earn extra money.

2. Whether you’re dreaming of sourdough pizza, craving tempura sushi, or desperate for an artisan burger — breakfast, lunch, dinner or a snack — Bolt Food to the rescue!

3. Order your favourite dishes to your doorstep with the Bolt Food delivery app.

4. Don't waste time Googling "food near me" or "places to eat near me" — stay in with Bolt Food!

5. Try Bolt Market, our fast grocery delivery service. 2.

6. Need to stock up on essential groceries?

7. Make some extra cash with your car, bike or motorbike.

1. It's irritating because you lose money and time; and when you try to call the courier, they won't be reachable, even the bolt agents fail to contact them because the phone will be off.As many people mentioned the consistent deals are great but the app is ruined by the drivers and support team and how impossible it is to manage them.

2. At the same time it kept giving instructions to the caterer, courier, ... which was frustrating because i placed the wrong order.Ordered a parfait via the app (fruits2go) and made sure to pick one without raisins as I'm allergic.

3. From parfait to hospital, terrible customer service.Worst app to order! They might lure you to order through this app just because they have discounts, but the delivery drivers are always late and the food arrives cold.

4. Two consistent problemd Bolt refuses to fix (and the reason for the 2-star rating) is couriers making other deliveries while carrying your food, and couriers accepting jobs from really far away, adding a bunch of time to your delivery.

5. This must also be frustrating for restaurants keeping our food.Immediately after placing an order I wanted to cancel the order and the bolt app simply didn't provide me any way of doing this.

6. Customer service is also bad they are short off and rude and don't help at all and just waste your time.The quality of delivery has been deteriorating with each order I place.

7. NO REFUNDS , they simply keep your money within the app so you can order again.Don't install this app the services is the worse most of the time my whole order doesn't arrive or some items and when they actually deliver it's the wrong items.

8. Like what is the actual heck with you? I get delivered botched food and I complain about it in the review and they specifically ask to go to support section, but it's not there! There are a lot of good things to be said about the app, with shiny interface and all, but get the basic functionality first, and add the bells and whistles later.

9. This is how it's done in any proper development environmentGiving it a 3 star because I've had ny fair share of good experiences with the app but I've had times where the drivers come to the location but then they don't deliver, even when the instructions state that the driver should meet me at the reception.

10. In my view, it would be beneficial to implement a rating system for each driver.made an order.

11. I rejected the order, they charged me the full order and gave me 5€ as compensation.

1. Fix Bolt Food Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bolt Food: Restarting the app will resolve most errors.
2. Update the Bolt Food App. Here is how:
   1. On Android goto PlayStore » Search for "Bolt Food" » Open Bolt Food: Delivery & Takeaway » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bolt Food » click "UPDATE".
3. Clear Bolt Food: Delivery & Takeaway app cache: Clearing cached data will force your app to retrieve the latest data directly from Bolt Food servers.
   1. On Android, goto Settings » Apps » Select "Bolt Food: Delivery & Takeaway" » click Storage » click "Clear Cache".
4. Check Bolt Food app permissions. If any of these permissions required to use your device's features are disenabled, Bolt Food might not work.
5. Uninstall and reinstall Bolt Food. If nothing else has worked, completely uninstall Bolt Food then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bolt Food not working

2. Fix Bolt Food Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bolt Food be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bolt Food not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bolt Food may not be able to connect to the Internet when running in the background.