Contact Peak Flow Customer Service

Why should I report an Issue with Peak Flow?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ben Hills to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Peak Flow allows you to record your daily peak flow readings and helps you to keep track of your Asthma. - Specify if a reading is taken pre or post medication. - View your most recent readings at a glance or scroll through your entire history. - Automatically calculate and plot your green, yellow and red zones along with your personal best. - Export your data to SD card or upload it to a storage service such as Google Drive. - Photos / Media / File - This permission is required to allow Peak Flow to export data to local storage.

1. I have one suggestion I was able to enter my best reading, but a simple calc of expected peak flow, based on height and age would provide a baseline for charts.This app has been really helpful as a log to keep an eye on my peak flow- especially with my bought of covid/covid exacerbated asthma.

2. Only improvement would be if I could fully edit my zones- I know my top and bottom end but there's only possibility to add my top end which doesn't quite modify the colour bands (which are super useful!) enough to be inline for me!very useful, only problem set points for yellow & red zones can't be altered, and are in the wrong place for me.

3. Also frustrating not to be able to see trends throughout the day which would be helpful in an exacerbation.Very useful, would be great if you could personalise it to your personal action plan.

4. I like the fact that the readings show up against 'low', 'normal', 'high' bands and being able to view them in graph format.

5. Response:- Overall very good app, I have tried altering personal best but still can't get zones to match my Asthma plan.

6. Also red dots should = pre-med,& blue dotpost-med, red = warning/low/absent in medicine.Excellent app, clear and simple to use, to the point, and actually useful.

7. I'd hoped this would substitute saving readings to xls files but I may as well use xl sheets & create a graph from that with results sync on onedrive as it's all MS.

8. One thing I can't find is how to sort the list of readings into time order.

9. App records readings both pre and post medication, organises them in both a chart and list format.

10. I wish everyone would do that! My only suggestions would be to have some fields you could populate, or simply add fields for say: medications, symptoms instead of having just a blank field for notes.

11. Fast reponse from developer.I like the simplicity of the app but wish it synced between my Samsung galaxy tablet & Samsung galaxy phone.

1. Fix Peak Flow Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Peak Flow: Restarting the app will resolve most errors.
2. Update the Peak Flow App. Here is how:
   1. On Android goto PlayStore » Search for "Peak Flow" » Open Peak Flow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peak Flow » click "UPDATE".
3. Clear Peak Flow app cache: Clearing cached data will force your app to retrieve the latest data directly from Peak Flow servers.
   1. On Android, goto Settings » Apps » Select "Peak Flow" » click Storage » click "Clear Cache".
4. Check Peak Flow app permissions. If any of these permissions required to use your device's features are disenabled, Peak Flow might not work.
5. Uninstall and reinstall Peak Flow. If nothing else has worked, completely uninstall Peak Flow then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Peak Flow not working

2. Fix Peak Flow Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Peak Flow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Peak Flow not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Peak Flow may not be able to connect to the Internet when running in the background.