Contact PRIVY Customer Service

Why should I report an Issue with PRIVY - Urine Flow Test?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Soundable Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Made a brand new email and still....Okay...feeling a little better...just misunderstood at first.

2. My phone is not supported (Moto G7 Power) according to the app.

3. It now works like a champ on my Moto G5+I couldn't even use.

4. So tried my other email.

5. Stated I had an account.

6. I was hoping to try the app.Wow. This is just great.

7. Will be back with more review.Says I already have an account when I don't, and limited device support.Prevalence of urinary incontinence in female is twice that of male prevalence, yet this app is currently developed for male use.

1. Fix PRIVY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PRIVY: Restarting the app will resolve most errors.
2. Update the PRIVY App. Here is how:
   1. On Android goto PlayStore » Search for "PRIVY" » Open PRIVY - Urine Flow Test » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PRIVY » click "UPDATE".
3. Clear PRIVY - Urine Flow Test app cache: Clearing cached data will force your app to retrieve the latest data directly from PRIVY servers.
   1. On Android, goto Settings » Apps » Select "PRIVY - Urine Flow Test" » click Storage » click "Clear Cache".
4. Check PRIVY app permissions. If any of these permissions required to use your device's features are disenabled, PRIVY might not work.
5. Uninstall and reinstall PRIVY. If nothing else has worked, completely uninstall PRIVY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PRIVY not working

2. Fix PRIVY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PRIVY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PRIVY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PRIVY may not be able to connect to the Internet when running in the background.