Contact Pupil Distance PD Glasses & VR Customer Service

Why should I report an Issue with Pupil Distance PD Glasses & VR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GlassifyMe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Simply take a picture holding a standard sized card with the magnetic strip facing the camera and let us do the rest.

2. PD Meter App by GlassifyMe is the perfect tool to measure your Pupillary Distance (PD) quickly and accurately.

3. This measurement is also needed for your VR (Virtual Reality) headsets. • Take a selfie, ask a friend to take your picture, or import photo from gallery.

4. PD, short for Pupillary Distance, is the distance between the center of your pupils in millimeters.

5. 1 Top Ranked App for measuring Pupillary Distance also known as PD.

6. Note: Using a credit card is NOT required, nor recommended.

7. This measurement is important during the manufacturing of your prescription glasses to ensure you get proper vision.

8. The card is only used for the purpose of reference sizing.

9. Please use a points or rewards card.

1. I couldn't hold the phone and activate the shutter at the same time with one hand, but there was a 5-second timer button that solved that problem.Super easy, and although fiddly to do if you have joint problems physically, even I managed to get a useable pic with card in correct place and straight.

2. (While the setup boxes are bright, they are super thin, so when you have to take your glasses off for measurement, you aren't able to easily make out where to line up your head.. maybe make that a little bolder.The measurement was consistent with previous measurements using other methods.

3. This made it very awkward for me to position the crosshairs, and made it very difficult to get an accurate result.After numerous measurements taken with a paper PD ruler my husband and I ended up with different numbers.

4. Getting the card straight and flat in the picture, as well as keeping your eyes open as wide as possible (think old Dracula movies) will improve accuracy since you control the outcome.Incorrect measurements despite several attempts.

5. Although it would be better if they gave you the option to place it anywhere you want since lefties would be screwed if the button was hard set on the middle left.Couldn't get an accurate reading, zooming in is broken.

6. Will definitely be keeping this app in my library.The app is easy to use, but if your phone is large, holding the phone and a card makes it hard to press the take picture button.

7. Then he tried another method that gave us a repeating number, but when you're buying glasses on line you want to be absolute, right!?? We thought the app was worth a try to ease our minds from second guessing ourselves.

8. It's awkward to hold the phone down low so you can reach the shutter button with your thumb.Works great.

9. Got one number for 3 tries, then got a slightly higher number (1 mm higher) the 4th time after looking into the distance when taking the photos.

10. This led me to decide using a ruler and mirror instead, where I found it was around 3 or 4 mm different from all the results from this app.

11. App controls make it very easy to align markings and works out the different PD's for relevant vision requirements.

1. Fix Pupil Distance PD Glasses & VR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pupil Distance PD Glasses & VR: Restarting the app will resolve most errors.
2. Update the Pupil Distance PD Glasses & VR App. Here is how:
   1. On Android goto PlayStore » Search for "Pupil Distance PD Glasses & VR" » Open Pupil Distance PD Glasses & VR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pupil Distance PD Glasses & VR » click "UPDATE".
3. Clear Pupil Distance PD Glasses & VR app cache: Clearing cached data will force your app to retrieve the latest data directly from Pupil Distance PD Glasses & VR servers.
   1. On Android, goto Settings » Apps » Select "Pupil Distance PD Glasses & VR" » click Storage » click "Clear Cache".
4. Check Pupil Distance PD Glasses & VR app permissions. If any of these permissions required to use your device's features are disenabled, Pupil Distance PD Glasses & VR might not work.
5. Uninstall and reinstall Pupil Distance PD Glasses & VR. If nothing else has worked, completely uninstall Pupil Distance PD Glasses & VR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pupil Distance PD Glasses & VR not working

2. Fix Pupil Distance PD Glasses & VR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pupil Distance PD Glasses & VR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pupil Distance PD Glasses & VR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pupil Distance PD Glasses & VR may not be able to connect to the Internet when running in the background.