Contact Camera One Customer Service

Why should I report an Issue with Camera One: Wear, Galaxy Watch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shuisky to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can take the exact same pictures on other camera apps and they aren't grainy at all.gr8 app, (from orig) Sometimes when I close the app on my watch (the aux button-recent apps-long press the app to close) the app stays open on phone, which eats battery) so I have to manually close on watch/ phone, if my watch disconnects from phone (walked away out of range) when I walk back, it opens the app on the phone again) NGL tho, still a better app than the default one.

2. Lets you see your phone's front or back camera from the Galaxy watch and take pictures or videos.

3. For my use cases it probably makes sense for me to enable the phone app when I want to use my watch to control the camera.I just uninstalled this app from my Android phone.

4. Need to look deep into your cars engine compartment? Activate app on watch, put phone wherever and view the phone camera on your watch.

5. I installed on the watch first and it automatically took my phone to the play store to install on the phone.

6. The free version works fine although you can pay for better picture quality and more features with the Pro version.Just installed it and so far it seems great! It isn't clear to me yet how to use as voice recorder or baby monitor, but the camera features are very useful.

7. It kept starting itself (with no interaction from my watch) and it killed my phone battery (and my phone was getting hot).

8. (pxl watch/Pxl 6 pro phone) blown away by the fast response , and it resolved the issue! wish I could give 6⭐It works great on Active2 and Note10+.

9. What will make it or break it for me is whether it eats phone battery or not with the application always running in the background.

10. I had to rate the app a 5 not only because it works great, as it makes taking photos and videos a lot easier, but I had a great experience with the developer.

11. I noticed my phone getting hot and after investigating I found that this app was running.

1. Fix Camera One Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Camera One: Restarting the app will resolve most errors.
2. Update the Camera One App. Here is how:
   1. On Android goto PlayStore » Search for "Camera One" » Open Camera One: Wear, Galaxy Watch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Camera One » click "UPDATE".
3. Clear Camera One: Wear, Galaxy Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from Camera One servers.
   1. On Android, goto Settings » Apps » Select "Camera One: Wear, Galaxy Watch" » click Storage » click "Clear Cache".
4. Check Camera One app permissions. If any of these permissions required to use your device's features are disenabled, Camera One might not work.
5. Uninstall and reinstall Camera One. If nothing else has worked, completely uninstall Camera One then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Camera One not working

2. Fix Camera One Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Camera One be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Camera One not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Camera One may not be able to connect to the Internet when running in the background.