Published by Moula Software

Report an issue with Zoom Camera.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Zoom Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moula Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Zoom Camera Customer Insights

1. Please fix!!!Love it!! Big Easy Settings and Takes good pics...just wish we could get rid of display after settings are chosen but no deal breaker :-)Stupid and useless I recorded a one hour video and went to watch it and they didn't work! just a frozen screen! >:( what a waste of my time!!!I like the UI, and it does take zoomed in with pinch.

2. Thank you for trying to help.💙Selfie cam Image is flipped horizontal and I can't seem to flip it the right way so left is right and right is leftOver all app is average, But it start automatically, or without my permission, so fix it first , so that it only start only when user want to start.I use this app to connect a Logitech webcam to an android media player.

3. AND my device force restarted after saving said video.Scam. 1000x in this app has the same image size with 5x on my native camera but with a poorer image quality.

4. It's difficult to take pictures sideways because when trying to focus if you're taking a selfie or otherwise you end up covering up the camera and forgetting that you need to hold it in such a way that you don't cover up the lens.

5. It can zoom in a lot more than the default camera, and the quality seems to be better when I take a picture though this app, but recently when I open this app, it just restarts my phone.

6. I hope that might be something be worked on please and thank you still trying it outThis app is really good.

7. It is very good because I use the zoom function to make my webcam an USB "microscope".

8. Waste of space, time and data.With all due respect, this app isn't fascinating at all.

9. When I clicked on the app to simply open it , the picture went dark , everything.

10. It would be nice if somehow the camera could be straight up and down instead of sideways.

11. But it saves video in .3GP format.

Steps to Troubleshoot & Fix Zoom Camera Issues

1. Fix Zoom Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zoom Camera: Restarting the app will resolve most errors.
  2. Update the Zoom Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Zoom Camera" » Open Zoom Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoom Camera » click "UPDATE".
  3. Clear Zoom Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoom Camera servers.
    1. On Android, goto Settings » Apps » Select "Zoom Camera" » click Storage » click "Clear Cache".
  4. Check Zoom Camera app permissions. If any of these permissions required to use your device's features are disenabled, Zoom Camera might not work.
  5. Uninstall and reinstall Zoom Camera. If nothing else has worked, completely uninstall Zoom Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zoom Camera not working


2. Fix Zoom Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zoom Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zoom Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zoom Camera may not be able to connect to the Internet when running in the background.

Reported Issues