Contact Seesaw Parent & Family Customer Service

Why should I report an Issue with Seesaw Parent & Family?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Seesaw Learning to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My phone is too difficult for my daughter to do her work on and would be best if it was accessible for pc use, especially during the school shut downs and digital learning days where getting there work done at home is a requirement and the only school connected outlet for their education.The interface is fine, but notifications within the app never work.

2. I was getting intermittent notifications before, but this week I've stopped getting them altogether and keep missing important things from the teacher.

3. This app was way better in years past, but this latest update is terrible.I can't stand how new notifications are listed under the previous ones and your page starts from the bottom and works its way up.

4. It's quite irritating to keep scrolling up and down to search & read through notifications.The user experience on this app is frustrating, confusing, and not self evident.

5. I need to rely on the email and text notifications to see when there are updates or messages from the teacher.

6. This hasn't worked for some time now but especially frustrating now that we have to rely solely on this for instructions 3 days a week.This is unfortunately my child's teacher's preferred communication method so we don't have a choice.

7. Or make it easy to find.Good for communicating with teacher and seeing your kids work, but is not user-friendly at all.

8. There are also too many locations to track down: notifications, vs messages vs different folders.

9. I have toggled on all notifications, allowed notifications from this app on my phone and I get nothing.

10. It's poorly laid out and has a terrible UI, the app is confusing and not logically sequenced it terms of how you progress from one area to another, and the functionally is poor.

11. Confusing to wade through inbox vs notifications.

1. Fix Seesaw Parent & Family Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Seesaw Parent & Family: Restarting the app will resolve most errors.
2. Update the Seesaw Parent & Family App. Here is how:
   1. On Android goto PlayStore » Search for "Seesaw Parent & Family" » Open Seesaw Parent & Family » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seesaw Parent & Family » click "UPDATE".
3. Clear Seesaw Parent & Family app cache: Clearing cached data will force your app to retrieve the latest data directly from Seesaw Parent & Family servers.
   1. On Android, goto Settings » Apps » Select "Seesaw Parent & Family" » click Storage » click "Clear Cache".
4. Check Seesaw Parent & Family app permissions. If any of these permissions required to use your device's features are disenabled, Seesaw Parent & Family might not work.
5. Uninstall and reinstall Seesaw Parent & Family. If nothing else has worked, completely uninstall Seesaw Parent & Family then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Seesaw Parent & Family not working

2. Fix Seesaw Parent & Family Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Seesaw Parent & Family be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Seesaw Parent & Family not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Seesaw Parent & Family may not be able to connect to the Internet when running in the background.