Published by BYJU'S

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Think and Learn | Parent Conne

1. The Parent Connect app is designed to provide the real-time update to the parents that helps them be more involved with child's progress. 1.

2. The app is a great help for parents to know when their child needs immediate attention.

3. This helps parents have a better study plan for their child and focus on the chapters that are lacking. 2.

4. Suggested actions for each subject depending on progress and performance of the child in each chapter.

5. A child performs best when her parents help her in her studies on an ongoing basis.

6. The app helps parents stay up-to-date with their child’s progress and performance from BYJU’S Learning App.

7. Graphical representation of the amount of time child involved with the BYJU’S Learning App.

8. Understand how much time the child is studying each subject. 4.

9. The app aims to build a stronger and closer connect between parent and child.

10. A quick glance through recent achievements by the child.

11. In-depth progress for each subject at the chapter level.

Think and Learn | Parent Conne Customer Insights

1. Sridhar.A.It's a good app to monitor your child's progress but it displays only Maths, Biology, Chemistry and Physics, rest other subject's progress is not visible on this app which is a major drawback.

2. The fancy feedback online is just a myth and is far away from the expectation of the realistic world in which the kids are studying nowI raised the issue to BYJU's customer care several times that I couldn't able to login to parent connect App.

3. Still then it helps and it will be alot if you could fix these issues for the poor people who can't purchase on these app.Byju's App is such a great tool for the child to revise what he has been taught in the class.

4. Just for the knowledge of the readers of this review, my son is a class 8 student and like all teenagers is a busy bee with too many things running up his mind, but with his tab in hand, he is a different boy.This is a good analytical tool.

5. The mentor rarely connects and online courses are more of distraction rather than focusing as the child with the tab can browse net and waste valuable study time.

6. Kindly please, fix the issues and make us able to saw our child's progress.

7. WORST EXPERIENCE!!!I am unable to check my child's progress on this app.

8. In which it helps the parents to understand their child's progress.

9. Today, it is showing that no progress is done in that particular grade while a few days ago it was showing more than 6000 minutes of learning.

10. We (my wife and I) don't interfere in the process of learning for our child.

11. close request by them selves and not progress of request and final closure status.

Steps to Troubleshoot & Fix Think and Learn | Parent Conne Issues

1. Fix Think and Learn | Parent Conne Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Think and Learn | Parent Conne: Restarting the app will resolve most errors.
  2. Update the Think and Learn | Parent Conne App. Here is how:
    1. On Android goto PlayStore » Search for "Think and Learn | Parent Conne" » Open Think and Learn | Parent Conne » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Think and Learn | Parent Conne » click "UPDATE".
  3. Clear Think and Learn | Parent Conne app cache: Clearing cached data will force your app to retrieve the latest data directly from Think and Learn | Parent Conne servers.
    1. On Android, goto Settings » Apps » Select "Think and Learn | Parent Conne" » click Storage » click "Clear Cache".
  4. Check Think and Learn | Parent Conne app permissions. If any of these permissions required to use your device's features are disenabled, Think and Learn | Parent Conne might not work.
  5. Uninstall and reinstall Think and Learn | Parent Conne. If nothing else has worked, completely uninstall Think and Learn | Parent Conne then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Think and Learn | Parent Conne not working


2. Fix Think and Learn | Parent Conne Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Think and Learn | Parent Conne be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Think and Learn | Parent Conne not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Think and Learn | Parent Conne may not be able to connect to the Internet when running in the background.

Reported Issues