Published by Google LLC on Nov 11, 2024

Report an issue with Google Classroom.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Google Classroom?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Google Classroom

1. It takes just minutes to set up. • Saves time – The simple, paperless assignment workflow allows teachers to create, review and mark assignments quickly, all in one place. • Improves organization – Students can see all of their assignments on an assignments page, and all class materials (e. g. , documents, photos, and videos) are automatically filed into folders in Google Drive. • Enhances communication – Classroom allows teachers to send announcements and start class discussions instantly.

2. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate, and stay organized. • Easy to set up – Teachers can add students directly or share a code with their class to join.

3. Students can share resources with each other or provide answers to questions on the stream. • Secure – Like the rest of Google Workspace for Education services, Classroom contains no ads, never uses your content or student data for advertising purposes.

4. Storage: Needed to allow the user to attach photos, videos, and local files to Classroom.

5. Camera: Needed to allow the user to take photos or videos and post them to Classroom.

6. Classroom makes it easy for learners and instructors to connect—inside and outside of schools.

7. It's also needed to enable offline support.

8. Accounts: Needed to allow the user to choose which account to use in Classroom.

Google Classroom Customer Insights

1. This is probably one of the worst apps for schooling I have ever been on and I'm sure many more people agreeI have tried uninstalling and installing the app, restarted and shutting off my phone, and even asked my teachers about it; I still can't get into a class without it saying there's something wrong and it's not updated to the assignments and I have to email my teachers my screenshots of the completed assignment and I can't fix it.

2. Class room hasn't been able to load anything new for almost a month for any of my classes, so I don't get any notifications and need to constantly check my computer.

3. Creating assignments, and lessons projects that are fun, for different learning styles for all.Its a great app to use on the computer.

4. The layout of the app is also super confusing and overly complicated.There is constant crashing and I cant do the work teachers give me.

5. Helps me stay ontop of my work without having to remember to check my computer.

6. Teachers should get paid for all their work and if they have students join their class and not added.

7. Things need to be easier for teachers and even add a tutorial for teachers or a frequently asked questions section.

8. All in all, this is amazing!It keeps saying I have missing assignments even though my teacher has graded them.

9. i have tried logging in to my school email on the app, and it just doesn't work.

10. Very frustrating, I'm in 9th grade and constant traveling, and need a communication platform for classroom, since I can't bring my laptop in the car.

11. This app will show me my classes, them say info is outdated as it shows a blank screen, when I know very well I have assignments.

Steps to Troubleshoot & Fix Google Classroom Issues

1. Fix Google Classroom Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Classroom: Restarting the app will resolve most errors.
  2. Update the Google Classroom App. Here is how:
    1. On Android goto PlayStore » Search for "Google Classroom" » Open Google Classroom » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Classroom » click "UPDATE".
  3. Clear Google Classroom app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Classroom servers.
    1. On Android, goto Settings » Apps » Select "Google Classroom" » click Storage » click "Clear Cache".
  4. Check Google Classroom app permissions. If any of these permissions required to use your device's features are disenabled, Google Classroom might not work.
  5. Uninstall and reinstall Google Classroom. If nothing else has worked, completely uninstall Google Classroom then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Classroom not working


2. Fix Google Classroom Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Classroom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Classroom not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Classroom may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Je vois mon photo personnel sur bigo live sans mon autorisation était utilisée sur plusieurs profils je vous remercie de faire les nécessaires
    Cordialement

    — by Gabsi 3 years ago

  • I am adding a parent and they get a response of invalid invitation when they click on it.

    — by Jean Wilson 3 years ago

  • I have no access to breakrooms

    — by Sarah Pierre 3 years ago

  • I am not able to create a new google class room. Create option is not there, only Join option is there.

    — by ARNAB SARKAR 3 years ago

  • Good Afternoon - I am trying to add my students to my google classroom by using the class code but they are both receiving the following message: “Already a member - you can’t be a student in your own class” Can someone please investigate and let me know what we need to do to fix this so they can join? Thx so much - Peg N

    — by Peg N 4 years ago

  • please help my sons teacher is not in his google classroom only his specials .

    — by enza 4 years ago