Contact MSB Parent, USA Customer Service

Why should I report an Issue with MSB Parent, USA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Heartland Payment Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. MySchoolBucks makes school meal payments easy for busy parents on-the-go!   Quickly and securely add money to your student’s school meal account using your credit card, debit card or electronic check.   You can also view recent cafeteria purchases and check current meal account balances for each student.   MySchoolBucks is backed by Heartland Payment Systems, one of the largest and most trusted payment processors in the United States. · Camera permissions are needed to allow parents to take a photo of their student. · Storage permissions are needed to store the student photos and crash log data. · Phone and SMS permissions are needed for the username/password recovery by SMS process.

1. You basically have to fund it with an extremely large amount of money to avoid paying exorbitant fees throughout the year/semester each time you refill the account.

2. Small correction, they do have an email to contact on the app store, but not in the app.This app is a classic "bait and switch" where the end users are charged a ridiculous fee each time they fund the account for their kids.

3. My suggestion is for this company and the school district to address the problems with this app and pay structure immediately before another's company comes in and offers a better product for the district and its families.When I try to pay, I can't see amounts, just boxes next to the student name.

4. Then when you see that it's not worth it due to the fees, poor user experience, and virtually no way to get your money refunded or out of the account, you just give up because it's not worth it.

5. At app launch, it asked for log in, and after entering the correct user and password it moved to a page complaining I was already logged in, and didn't let me go anywhere.

6. I knew it wasnt working right when the login page didnt look like an "app," but instead it looked like a desktop page.

7. Overall, needs a lot of work.App will not allow me to log-in, just cycles back to the login page over and over.

8. I've added a bank account and the app won't let me use it to add money to a student account.

9. Also agree with other reviewers that the per transaction processing fee is very high, especially for ACH transfers from a bank acct that don't have high fees like credit card transactions.Worst app ever.

10. ** For everyone having trouble with logging in, I tried updating it and it didn't work.

11. Deleted history now goes to an expired page on log on.

1. Fix MSB Parent, USA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MSB Parent, USA: Restarting the app will resolve most errors.
2. Update the MSB Parent, USA App. Here is how:
   1. On Android goto PlayStore » Search for "MSB Parent, USA" » Open MSB Parent, USA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MSB Parent, USA » click "UPDATE".
3. Clear MSB Parent, USA app cache: Clearing cached data will force your app to retrieve the latest data directly from MSB Parent, USA servers.
   1. On Android, goto Settings » Apps » Select "MSB Parent, USA" » click Storage » click "Clear Cache".
4. Check MSB Parent, USA app permissions. If any of these permissions required to use your device's features are disenabled, MSB Parent, USA might not work.
5. Uninstall and reinstall MSB Parent, USA. If nothing else has worked, completely uninstall MSB Parent, USA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MSB Parent, USA not working

2. Fix MSB Parent, USA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MSB Parent, USA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MSB Parent, USA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MSB Parent, USA may not be able to connect to the Internet when running in the background.