Published by Myclassboard Educational Solutions Pvt Ltd on Aug 30, 2023

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About Ryan Parent Portal

1. Ryan Parent Portal provides communication app for Ryan parents using which they can download school announcements, Class assignments, Events.

Ryan Parent Portal Customer Insights

1. App becomes unresponsive and sometimes gets the phone completely hanged this issues has happened multiple times before and the notification once i have received it i open the app but the notification will not go away until and unless I click on it even if I open the app and see the announcement still it show the same notification for 2-3 days continuously.The app is great time for me to explore 🙂 😄 😊.

2. Sometimes get stuck.very slow n always unresponsive ... my phone hangs everytime i open this app... very irritating app...Very good app thou if we click on the notification it does not open tha same screen.😊😊Buggy App and not properly developed.

3. I love the amazing things in the app and is on the whole world 🌎 I think 🤔,Is RYAN International School and Cambridge school is all around the world 🌎?But the problem is that it says No internet connection but no worries, my daddy connects it.

4. We should recieve notifications from app.Not able to access mobile app since the day i have downloaded multiple time un installed n re installed but no output its disappointing to meThis is not working properly from yesterday night not opening.. somthing wrong.

5. When a Notification comes and you click on that notification it takes you to app.

6. Help me to login, my dad forgot the password and login.Hanging up and when seek to get help from support /admin team they are least bother to solve the isssue.

7. But when notification comes, you cannot understand for which account the notification has come.

8. It does not take you to the actual notification in the app.

9. Sending 2-3 emails to support team but no reply.I just hate using this app.

10. This app doesn't work properly and whenever I start it the loading screen never goes only .Not user friendly.

11. It gets very difficult and frustrating to navigate through various options in app to find out where the new update has come.

Steps to Troubleshoot & Fix Ryan Parent Portal Issues

1. Fix Ryan Parent Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ryan Parent Portal: Restarting the app will resolve most errors.
  2. Update the Ryan Parent Portal App. Here is how:
    1. On Android goto PlayStore » Search for "Ryan Parent Portal" » Open Ryan Parent Portal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ryan Parent Portal » click "UPDATE".
  3. Clear Ryan Parent Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from Ryan Parent Portal servers.
    1. On Android, goto Settings » Apps » Select "Ryan Parent Portal" » click Storage » click "Clear Cache".
  4. Check Ryan Parent Portal app permissions. If any of these permissions required to use your device's features are disenabled, Ryan Parent Portal might not work.
  5. Uninstall and reinstall Ryan Parent Portal. If nothing else has worked, completely uninstall Ryan Parent Portal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ryan Parent Portal not working


2. Fix Ryan Parent Portal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ryan Parent Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ryan Parent Portal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ryan Parent Portal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My ryan parent portal app is not showing my info as well as my my records, attendance, report card and etc.

    — by 181135020924 2 years ago

  • Username not register found

    — by Nikisha Navsariwala 2 years ago

  • Spelling of my surname is mentioned wrong on mcb app it's Jaunsari not Jaunsary

    — by Ayush Singh Jaunsary 2 years ago