Published by Kooapps Games - Fun Word and Brain Puzzle Games

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Why should I report an Issue with Pictoword Family: Fun Offline Word & Brain Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kooapps Games - Fun Word and Brain Puzzle Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pictoword Family Customer Insights

1. This app needs work.I had downloaded this app i am really frustrated they had tells this is a offline game but they come an option to pay money for this app but first I can get free trial when i have clicked on to get free trial then no option comes and we can't exit this is very badFun loves it thanks and great that there is no ads.Great job!I will recommend this to other's.It uses your brain and helps memory and good for the brain.A fun way to train your brain.It is a waste game because i was started the game i was played 6, 7 levels suddenly they asked to family game to update or free trial i udpated they asked money Rs/- 170 from our bank after tep on free trail they asked to download Pictoword on online game but it is good game at a tome worst game alsoIt taking a lot of tme to downloading.

2. After every level is a ad that is up to 30 seconds longI love this game! It causes you to use your brain and knowledge a lot, and keeps your mine mobile.As I am onto the 'Carpet' level, it does not get rid of the "Pictoword Family Update" and "7 Free day Trial" adverts at all every time I close them.I do not like it as it doesn't want me to play without updatingnmy phone came out this year So it doesn't need updating .

3. The reason I gave 3 stars is because when I'm playing the game its keep on saying update or 7 day trial and when I'm pressing the x its not going away this is the second time I'm downloading it and when I try to update it then it goes to the another version but on this its not saying where to update so please fix it šŸ˜ššŸ§šŸ¤¬I downloaded this app n it constantly wanted me to subscribe when I tried to refuse it would not allow me to continue to play until I did subscribe, of course I did not subscribe but if I cannot play as long as I want to I damn show won't subscribe.

4. Please improve it, THANK YOU!I liked this game before now but it's rediculious.

5. It wasting my network,time,MB and battery.

Steps to Troubleshoot & Fix Pictoword Family Issues

1. Fix Pictoword Family Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pictoword Family: Restarting the app will resolve most errors.
  2. Update the Pictoword Family App. Here is how:
    1. On Android goto PlayStore » Search for "Pictoword Family" » Open Pictoword Family: Fun Offline Word & Brain Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pictoword Family » click "UPDATE".
  3. Clear Pictoword Family: Fun Offline Word & Brain Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Pictoword Family servers.
    1. On Android, goto Settings » Apps » Select "Pictoword Family: Fun Offline Word & Brain Games" » click Storage » click "Clear Cache".
  4. Check Pictoword Family app permissions. If any of these permissions required to use your device's features are disenabled, Pictoword Family might not work.
  5. Uninstall and reinstall Pictoword Family. If nothing else has worked, completely uninstall Pictoword Family then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pictoword Family not working


2. Fix Pictoword Family Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pictoword Family be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pictoword Family not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pictoword Family may not be able to connect to the Internet when running in the background.

Reported Issues