Published by Beansprites LLC on Aug 23, 2024

Report an issue with My Pretend Family Mansion.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with My Pretend Family Mansion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Beansprites LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Pretend Family Mansion image 1 contact My Pretend Family Mansion image 2

My Pretend Family Mansion Customer Insights

1. This game is so much fun , I recommend it to you.๐Ÿ˜Š๐Ÿ˜ŠThis game is super fun, exciting and most of all, because it's so adorable!! I love how the room and characters sticks together and also i love to play this, when I'm bored i always playing this to have some fun, i hope you can do it too, I finally recommended this gameWow i really like it pretend mansion is so cute but i have a one problem if you dont like the characters you cant put it back on charater selection so i hate it a little bit but its really cool and cute but the characters is a little bit ugly i am not trying to be rude but can you please fix the characters beacuse there kinda look a little ugly for me and please change the babies hairs the babies hairs is so funny one is like a daddy hair one is like an old man hair so pls fix that asap byeeeI know it is a good game but it would be so much better if you remove ads and the...

2. Some added features that would look great: Cinema room, outdoor luxury playground, and guest rooms.

3. Another thing, the characters do differe t stuff in different rooms which is super frustrating.

4. Took a long time to download so unimpressed.This is a good game .

5. This game has incredible features and detail added.

6. So good to use cause the person can literally sit , stand , sleep or hold things .

7. Thank u enjoy the scoreIt's an alright game but the ads interupt.

8. In one room they're holding a present and in another they're playing on an arcade.

9. Fir instance the upstairs room is so full in a way.

10. But in all I love your games so amazingly produced and well designed.

11. In this app, whenever the character is doing something, they have the same face, and you cannot change clothes.

Steps to Troubleshoot & Fix My Pretend Family Mansion Issues

1. Fix My Pretend Family Mansion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Pretend Family Mansion: Restarting the app will resolve most errors.
  2. Update the My Pretend Family Mansion App. Here is how:
    1. On Android goto PlayStore » Search for "My Pretend Family Mansion" » Open My Pretend Family Mansion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Pretend Family Mansion » click "UPDATE".
  3. Clear My Pretend Family Mansion app cache: Clearing cached data will force your app to retrieve the latest data directly from My Pretend Family Mansion servers.
    1. On Android, goto Settings » Apps » Select "My Pretend Family Mansion" » click Storage » click "Clear Cache".
  4. Check My Pretend Family Mansion app permissions. If any of these permissions required to use your device's features are disenabled, My Pretend Family Mansion might not work.
  5. Uninstall and reinstall My Pretend Family Mansion. If nothing else has worked, completely uninstall My Pretend Family Mansion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Pretend Family Mansion not working


2. Fix My Pretend Family Mansion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Pretend Family Mansion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Pretend Family Mansion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Pretend Family Mansion may not be able to connect to the Internet when running in the background.

Reported Issues