Contact Edmodo Customer Service

Why should I report an Issue with Edmodo for Parents?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Edmodo, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Kind regards.Concept is great! Biggest downfall is I never get notifications when I receive a message from the teacher even though I have done all suggested trouble shooting, I still only know if I have a message by opening the App and looking to see, which is majorly inconvenient and makes the App redundant.I'm new to Edmodo but have not found the functionality to be up to my standards.

2. Also all of the support in the Edmodo Help Center in this regard are dated 3-6 years ago, and the steps refers to a layout with tabs that no longer exists.It works just fine and I am able to help my kids catch up on their school work and keep track of it.

3. The process can be complicated at times to submit assignments which seems unnecessary especially with deadlines to meet which takes up too much time, and when the kids are working against time it can become frustrating for the young ones.

4. Maybe one paperperteacher the whole week's assignment written down and for my old - fashioned way of doing things I can follow.Edit** several teachers use this regularly and I find it an excellent place to have all the assignments and the student has access also.

5. * No way of switching off auto-play of videos - I can't describe how exceptionally irritating this is... Then there's the stuff that just doesn't work properly: * Push notifications to my device just don't work despite them being switched on both in the app and at the Android OS level.

6. It seems as if you have to constantly refresh to see new messages, assignments or posts which is also time consuming and can make the user bewildered and confused, and miss deadlines dates.Somewhat confusing navigation.

7. It's probably just because the settings page is being displayed in an embedded browser but, still, it looks sloppy.The concept of Edmodo for Parents is great.

8. To start with, there are some pretty basic features that one would hope to see in apps these days: * No MFA support - In my opinion especially concerning given that this service is dealing with information about my kids.

9. The email reminder of new postings are also good, but unfortunately clicking on the emailed link does not take you to that specific posting in the app.

10. (I've raised this as a separate support case.) * Opening the notifications settings page from the app... prompts me to install the app.

11. I have installed it twice but it keeps dping the same.This app works well in terms of having work collectively in one place.

1. Fix Edmodo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Edmodo: Restarting the app will resolve most errors.
2. Update the Edmodo App. Here is how:
   1. On Android goto PlayStore » Search for "Edmodo" » Open Edmodo for Parents » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Edmodo » click "UPDATE".
3. Clear Edmodo for Parents app cache: Clearing cached data will force your app to retrieve the latest data directly from Edmodo servers.
   1. On Android, goto Settings » Apps » Select "Edmodo for Parents" » click Storage » click "Clear Cache".
4. Check Edmodo app permissions. If any of these permissions required to use your device's features are disenabled, Edmodo might not work.
5. Uninstall and reinstall Edmodo. If nothing else has worked, completely uninstall Edmodo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Edmodo not working

2. Fix Edmodo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Edmodo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Edmodo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Edmodo may not be able to connect to the Internet when running in the background.