Contact Time Runner Customer Service

Why should I report an Issue with Time Runner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of frke.se to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use it!trash! it only worked once and doesn't measure distance properly.Excellent, nice and simple, does everything you need and nothing moreITS a good apps for our distance covered in the running timeWow great app.This is the best app for running.

2. It has never let me down, giving me distance, pace, time taken to complete each km, map of route and elevation.

3. Would appreciate if the splits in distance run can be made adjustable.Good app with basic features.

4. Almost exactly what I have been looking for except I can't seem to get it to sync with google fit? Added a star as dev got back to me straight away to let me know they're looking in to it which is great.Easy set up.

5. The timer stops when u complete the distance in distance run.

6. However no voice alert and no data if you abort in the middle.Great app.

7. This is so great for tracking run time.

8. I first used it on a marked 5K route in the park to verify it's accuracy.

9. Great features.

10. Sadly, since Monday I am unable to open the app.This is the most useful run timer ever.

11. So minimalistic and yet so much more functional than any other apps.

1. Fix Time Runner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Time Runner: Restarting the app will resolve most errors.
2. Update the Time Runner App. Here is how:
   1. On Android goto PlayStore » Search for "Time Runner" » Open Time Runner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Time Runner » click "UPDATE".
3. Clear Time Runner app cache: Clearing cached data will force your app to retrieve the latest data directly from Time Runner servers.
   1. On Android, goto Settings » Apps » Select "Time Runner" » click Storage » click "Clear Cache".
4. Check Time Runner app permissions. If any of these permissions required to use your device's features are disenabled, Time Runner might not work.
5. Uninstall and reinstall Time Runner. If nothing else has worked, completely uninstall Time Runner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Time Runner not working

2. Fix Time Runner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Time Runner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Time Runner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Time Runner may not be able to connect to the Internet when running in the background.