Contact ChallengeRunner Android Customer Service

Why should I report an Issue with ChallengeRunner Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ChallengeRunner.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The ChallengeRunner. com platform makes it easy for wellness administrators to create fitness challenges and for participants to submit data.

2. The ChallengeRunner Android app takes the process even further by allowing users to enter and review challenge data from their Android smartphone.

3. Select the one you wish to enter data into and click Save when finished. Simple and effective.

4. To use the app, simply log in with the same credentials used for the online system (email address + password).

5. All of the challenges you are currently participating in will be shown.

1. Also it appears that even if I sync my activity tracker within the app it does not update in the challenges that I'm a part of.Stopped Displaying Leaderboard.

2. Once all of the permissions have been added the app works as intended and synchs with Samsung Health regularly and accurately.I like that you can keep up with your challenges and your group numbers easily on the app.

3. It is easy to sync with Samsung.This app is good concept but it keeps on crashing or doesn't launch.

4. The distance challenge also only showed total points instead of distance on the leaderboard, but still worked for us.Overall the app is easy to use.

5. I cannot post comments or pics..I have restarted my phone dozens of times and upgraded the app as well, still nothing 😑 very frustrating considering we are using this app for a workplace challenge.

6. I wish there was a way to see individual activity progress from the start of the challenge to the present in a graph, etc.

7. Frequent loading screens, manual refreshing, and an all white layout with little styling makes the app a generally rough experience.Our company loves this app and program.

8. It shouldn't need access to sleep and other Health Data just to track steps.

9. A shared Google doc would be better than this piece of garbage.Really good app! We are doing a step challenge at work and it is a lot of fun.

10. Compared to similar apps this seems the best option in terms of pricing and modification.Download finally and app functioning as expected.

11. Fairly easy to use once configured but it gathers too much data for the expected function.

1. Fix ChallengeRunner Android Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ChallengeRunner Android: Restarting the app will resolve most errors.
2. Update the ChallengeRunner Android App. Here is how:
   1. On Android goto PlayStore » Search for "ChallengeRunner Android" » Open ChallengeRunner Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChallengeRunner Android » click "UPDATE".
3. Clear ChallengeRunner Android app cache: Clearing cached data will force your app to retrieve the latest data directly from ChallengeRunner Android servers.
   1. On Android, goto Settings » Apps » Select "ChallengeRunner Android" » click Storage » click "Clear Cache".
4. Check ChallengeRunner Android app permissions. If any of these permissions required to use your device's features are disenabled, ChallengeRunner Android might not work.
5. Uninstall and reinstall ChallengeRunner Android. If nothing else has worked, completely uninstall ChallengeRunner Android then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ChallengeRunner Android not working

2. Fix ChallengeRunner Android Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ChallengeRunner Android be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ChallengeRunner Android not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ChallengeRunner Android may not be able to connect to the Internet when running in the background.