Contact Canada Topo Maps Pro Customer Service

Why should I report an Issue with Canada Topo Maps Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ATLOGIS Geoinformatics GmbH & Co. KG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I'd suggest you look at your route and use different layers too -- e.g., if you want to get an aerial view instead of just a topo view.works great, has some unexpected useful features that are not necissary but nice to have.

2. To the developer : well done.I used the free version for several months but just bought the pro version a few days ago for a trip with hiking away from cell reception.

3. Changing between different styles of maps (layers) makes it a great tool to figure out where to get through.

4. I'd like to be able to store my cached maps in a folder hierarchy like waypoints.

5. It's so useful to be able to toggle between satellite images and topo maps.

6. However, if you're out of cell service you have to have looked at your route before and have the corresponding map saved in the cache memory of your phone.

7. I'd also like a mode where I could show a map and see all the cached maps for that area.This is the only maps I can find of Northern Manitoba.

8. Been using it for years to follow boating tracks on lakes, pin fishing spots, rocks to avoid, etc.

9. Unfortunately, depending on the level of zoom, some of the maps are 15+ years old, which is not the app's fault.Actually quite good.

10. Good functionality, good array of map layers, x-y tracking seems quite accurate, altitude gain and loss calc seems less so but this is not a crucial flaw.

11. I plotted a route using a different app that I find is better for plotting routes.

1. Fix Canada Topo Maps Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Canada Topo Maps Pro: Restarting the app will resolve most errors.
2. Update the Canada Topo Maps Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Canada Topo Maps Pro" » Open Canada Topo Maps Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canada Topo Maps Pro » click "UPDATE".
3. Clear Canada Topo Maps Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Canada Topo Maps Pro servers.
   1. On Android, goto Settings » Apps » Select "Canada Topo Maps Pro" » click Storage » click "Clear Cache".
4. Check Canada Topo Maps Pro app permissions. If any of these permissions required to use your device's features are disenabled, Canada Topo Maps Pro might not work.
5. Uninstall and reinstall Canada Topo Maps Pro. If nothing else has worked, completely uninstall Canada Topo Maps Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Canada Topo Maps Pro not working

2. Fix Canada Topo Maps Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Canada Topo Maps Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Canada Topo Maps Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Canada Topo Maps Pro may not be able to connect to the Internet when running in the background.