Contact US Topo Maps Pro Customer Service

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1. These layers are marked with a wifi symbol to indicate that they need a working network connection." I looked at all of the layers and none of them have a wifi symbol next to them.I got the pro version specifically for recording walks on my Galaxy S20, but the record feature only works about half the time.

2. Now it works reliably, so I'm upgrading my review to 4 stars -- I'm docking one star because of the poor or non-existent documentation for this issue -- it must be a fairly common problem but I had to figure it out myself.This app is great for traveling where there are no roads.

3. Thanks for a great app!I bought this app so I could track my routes on and off trails and save them for future reference, especially on other trips into the backcountry.

4. Many different options for map layers make this great for offroading, hiking, hunting, and other hardcore adventure mapping needs.

5. It gives you an idea of how the algorithm works and why it may not be a good idea to download a huge area all the way down to the last layer, no matter how large your SD card is (depends on the map).

6. A huge shout out to the support team who has always been very responsive to my bug reports! I highly recommend this app! 👍👍This is absolutely the best app that I have found for hiking! I don't know how they do it, but there have been some new trails added in my area and they are already on the map.

7. Specifically, if you started a "track" and the button went green, and then shut the phone down, the track recording would stop.

8. If you want to track your routes, it has great accuracy.

9. Is there a way to always have the tracks, routes and waypoints displayed all the time? I currently have to select the tracks or waypoints and click the show on map button.

10. When I start a route, I wish it kept track of the altitude gained and/or lost during the hike.

11. Why not let the user decide what zoom level we want?????My Go To App This app was made for folks who understand mapping and the features needed.

1. Fix US Topo Maps Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart US Topo Maps Pro: Restarting the app will resolve most errors.
2. Update the US Topo Maps Pro App. Here is how:
   1. On Android goto PlayStore » Search for "US Topo Maps Pro" » Open US Topo Maps Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for US Topo Maps Pro » click "UPDATE".
3. Clear US Topo Maps Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from US Topo Maps Pro servers.
   1. On Android, goto Settings » Apps » Select "US Topo Maps Pro" » click Storage » click "Clear Cache".
4. Check US Topo Maps Pro app permissions. If any of these permissions required to use your device's features are disenabled, US Topo Maps Pro might not work.
5. Uninstall and reinstall US Topo Maps Pro. If nothing else has worked, completely uninstall US Topo Maps Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing US Topo Maps Pro not working

2. Fix US Topo Maps Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make US Topo Maps Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to US Topo Maps Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, US Topo Maps Pro may not be able to connect to the Internet when running in the background.