Published by astrader on Dec 7, 2023

Report an issue with Trader assistant (Stocks).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Trader assistant (Stocks)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of astrader to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Trader assistant (Stocks) Customer Insights

1. Get it to work properly again.I was looking for such an app which can provide trade alerts as soon as the price reach the target and while exploring for such an app, I had used many apps but they were not upto the mark.

2. BTW: it will be useful if we can re-edit triggered alerts rather than having to start the alert process afresh.All of a sudden out of no where it's the whole app stops working.

3. For example, my target price was wicked but price has retraced so I want to set that alert again but I've got to type the whole thing into notices again.

4. So that even if for instance I turn off my internet connection, I will not worry to know if the target price is reached.

5. Won't respond to adding a price alert.

6. I also checked my mt5 platform if it was truly reached my target price, and it works exactly.

7. Second, it all you select varieties of trade: currencies, commodities, stocks, indices, etc Third, it is easy to navigate with an advance-like user friendly background.

8. 5star laterIts a great alert app but it would be nice to be able to take an alert that has gone off & copy it to use again.

9. I have try many apps for price alerts.

10. Others apps that i tried and i buy has the same feature but only 1x repetition, while this app will continue to sound until we turn off the alarm, it will make me will not miss a moment in market.

11. I hope someday, you can add a text notification directly to phone,since, I noticed you made the users to register an account by one's own email.

Steps to Troubleshoot & Fix Trader assistant (Stocks) Issues

1. Fix Trader assistant (Stocks) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Trader assistant (Stocks): Restarting the app will resolve most errors.
  2. Update the Trader assistant (Stocks) App. Here is how:
    1. On Android goto PlayStore » Search for "Trader assistant (Stocks)" » Open Trader assistant (Stocks) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trader assistant (Stocks) » click "UPDATE".
  3. Clear Trader assistant (Stocks) app cache: Clearing cached data will force your app to retrieve the latest data directly from Trader assistant (Stocks) servers.
    1. On Android, goto Settings » Apps » Select "Trader assistant (Stocks)" » click Storage » click "Clear Cache".
  4. Check Trader assistant (Stocks) app permissions. If any of these permissions required to use your device's features are disenabled, Trader assistant (Stocks) might not work.
  5. Uninstall and reinstall Trader assistant (Stocks). If nothing else has worked, completely uninstall Trader assistant (Stocks) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Trader assistant (Stocks) not working


2. Fix Trader assistant (Stocks) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Trader assistant (Stocks) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Trader assistant (Stocks) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Trader assistant (Stocks) may not be able to connect to the Internet when running in the background.

Reported Issues