contact ThinkTrader

Contact ThinkTrader

Published by ThinkMarkets
Updated: Feb 17, 2023

Report an issue with ThinkTrader.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with ThinkTrader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ThinkMarkets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ThinkTrader Features and Description

Full-featured charting and analysis app for forex & CFD trading on the go The financial markets delivered to your pocket – Download ThinkTrader and get instant access to Forex & CFD trading, including major and minor forex pairs, over 1,500 stocks, 16 indices, precious metals, commodities and cryptocurrencies. Benefits of ThinkTrader TECHNICAL ANALYSIS ∙ Live pricing charts with zoom and scroll options ∙ 100 most popular technical indicators ∙ 40 analytical objects: lines, channels, geometric shapes, as well as Gann, Fibonacci and Elliott tools ∙ 12 timeframes: M1, M5, M15, M30, H1, H4, D1, W1 and MN ∙ 10 types of charts: bars, Japanese candlesticks and broken line ∙ Cloud based alerts – Receive them even when you are offline ∙ View up to 4 charts on your mobile screen ∙ Multiple order closing at one click ∙ Multiple watchlists SPECIAL FEATURES ∙ Trend-Risk Scanner: A powerful trading signals tool that scans the markets for high probability trades ∙ In-app deposits and withdrawals available. Easy, fast and straightforward ∙ Real time news from FX Wire Pro, one of the most trusted international news agencies TF Global Markets (UK) Limited is authorised and regulated by the Financial Conduct Authority, FRN 629628. Risk warning for retail traders: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71.89% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Risk warning for professional traders: Losses can exceed deposits. Please ensure you fully understand the risks involved with a professional trading account. See Full Risk Warning. TF Global Markets (Aust) Pty Ltd is registered with the Australian Financial Services Licence 424700. Risk Warning: Derivative products are leveraged products and can result in losses that exceed initial deposits. Think Capital Limited is registered in Bermuda, Company number: 51879. Registered address: Clarendon House, 2 Church Street, Hamilton HM 11, Bermuda.

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Troubleshoot and Solve Common ThinkTrader Issues

How to Fix ThinkTrader Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with ThinkTrader, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if ThinkTrader is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter ThinkTrader user reports here >>. If other users are reporting that ThinkTrader is down, you'll need to wait until ThinkTrader itself fixes the issue.

  2. Clear ThinkTrader app cache: Clearing cached data will force.....

Reported Issues

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