Contact alias Customer Service

Why should I report an Issue with alias: sell sneakers + apparel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GOAT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sell your sneakers, apparel and accessories with alias, the official selling app of GOAT and Flight Club.

2. Easily list items from the world’s top brands like Nike, Air Jordan, adidas, New Balance, Yeezy and BAPE to sell fast and cash out quickly.

3. As a dedicated reselling app for new and used sneakers, apparel and accessories, alias simplifies selling.

4. List once and instantly connect with up to 50M+ members in 170 countries across GOAT and Flight Club’s platforms.

5. Sell at the right time, for the right price with access to data-driven pricing recommendations, in-depth market data, sales histories and more.

1. However, in the meantime, we have been told to inform customers to continue restarting, clearing data, and making sure their phone has been updated to the latest version of their iOS or Android." Haha, last version of Android can help me to log in.Unfortunately it won't let me sign in.

2. 3: The 2FA code I get via sms cannot be copied into the field, making me have to memorize the number.The app won't let me signin, takes me to the sign up page everytime I try to sign in and then when I try to sign up says that my email already exists.I've been selling on here for a bit now.

3. So I sold some shoes on alias that I bought BRAND NEW from RETAIL and now in the verifications its saying'we have an issue with your sale and will get in touch shortly" they never did.

4. Reply that I received after 2 weeks of several requests: "So, I've been made aware that we have a newer update happening soon to resolve this issue.

5. I'm not Deleting this review UNTIL I get my shoes BACK!Occasionally can't login after pw reset and support can't resolve the issue.

6. 1: when I try to list an Travis Scott AJ1 high OG, the pricing animation never stops so I cannot set a price which blocks me from finalizing the listing.

7. When I made the swap from goat to alias I could list 20 of shoes of the same style in under 4 minutes.

8. I was using a different platform to sell my shoes and decided I needed to change because my stuff was sitting for weeks.

9. GOAT has said they can't help me, so I currently can't sell.... slightly annoying.When taking required photos for used sales the app will delete a couple and make you keep re-doing them over.

10. However, my one gripe as a consigner is the app notifications and pricing tips don't account for regular vs consigned price.

11. You cant bulk list shoes for sale.

1. Fix alias Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart alias: Restarting the app will resolve most errors.
2. Update the alias App. Here is how:
   1. On Android goto PlayStore » Search for "alias" » Open alias: sell sneakers + apparel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for alias » click "UPDATE".
3. Clear alias: sell sneakers + apparel app cache: Clearing cached data will force your app to retrieve the latest data directly from alias servers.
   1. On Android, goto Settings » Apps » Select "alias: sell sneakers + apparel" » click Storage » click "Clear Cache".
4. Check alias app permissions. If any of these permissions required to use your device's features are disenabled, alias might not work.
5. Uninstall and reinstall alias. If nothing else has worked, completely uninstall alias then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing alias not working

2. Fix alias Server issues & Internet Connection

1. Check network connection: An unstable Internet will make alias be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to alias not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, alias may not be able to connect to the Internet when running in the background.