Contact Vite Customer Service

Why should I report an Issue with Vite: Zero Gas Layer-1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vite Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The official 2-in-1 on-the-go app of Vite wallet and ViteX decentralized exchange, developed by Vite Labs.

2. Available in English, Russian, Turkish, Korean, Chinese, Vietnamese.

1. 5 stars is a must!...Good job Vite team😍Vite mobile app has been user friendly and looks a lot more better everyday since the switch from VITE TestNet to VITE Pre-Mainnet.

2. I've been claiming vite for over a month now and its been awesome and it became more awesome a day ago, when they added the $$ value to the vite wallet!! Live On, Vite!This is the sleekest App I've used in a while.

3. the Vite wallet is easy and sleek to use, as well as very user friendly in the sense that you don't need a tutorial before you can operate the wallet....very self explanatory!.

4. I have record of the transaction on my other wallet I transfered from but no record of any transaction happening on vite so I can't even file a support ticket.

5. With this mobile wallet, earning VITE is now easier than ever, and the fact that this can be done consistently makes it dope.

6. The Vite wallet also has short guides around almost every page to guide a user in the right direction.

7. Thanks, I recommend vite, very fast and easy going.Vite app has a great UI/UX and I've always enjoyed it, getting airdrops and other functions.

8. simply a waste of time, stick to freebitco.inIf you've not been using vite, then, you're missing out on a lot of goodies.

9. You can still vote with these free tokens which makes Vite an ecosystem for all.I'm using it everyday, mainly for trading on vitex DEX.

10. Vite avails you the opportunity of claiming free token which could be exchanged for money once in 24 hours.

11. I will have to give you guys 1 star because I can't give 0 star for the upgraded vite app, not the old one.

1. Fix Vite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vite: Restarting the app will resolve most errors.
2. Update the Vite App. Here is how:
   1. On Android goto PlayStore » Search for "Vite" » Open Vite: Zero Gas Layer-1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vite » click "UPDATE".
3. Clear Vite: Zero Gas Layer-1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Vite servers.
   1. On Android, goto Settings » Apps » Select "Vite: Zero Gas Layer-1" » click Storage » click "Clear Cache".
4. Check Vite app permissions. If any of these permissions required to use your device's features are disenabled, Vite might not work.
5. Uninstall and reinstall Vite. If nothing else has worked, completely uninstall Vite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vite not working

2. Fix Vite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vite may not be able to connect to the Internet when running in the background.