Published by tZERO Crypto

contact tZERO Crypto - Buy, Sell, Grow Chat with our AI-based tZERO Crypto Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with tZERO Crypto?



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Why chat with our AI tZERO Crypto Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of tZERO Crypto.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. And it will conveniently alert you of this AFTER you've entered your email & phone number... So...a little sad that it relies on Android's native security, a little shady that it doesn't mention that requirement before entering your information... Uninstalled almost immediately; the app is useless to me; others may find value...(?)Great wallet and customer service was very helpful in resolving a small issue that developed.

2. Edit: even after the update Bitcoin is stuck at 99% and payment has been pending for over a week.Wallet syncing normally for now.

3. The main reasons being industry leading ethics and transparency, it's extremely cheap, and the user has the wallet keys (no keys no crypto).

4. Repower the People!It's okay, but the bitcoin wallet does not sync.

5. Can't wait for tokenization coins to come onto the trading tzero exchange, going to be exciting times.Bitcoin does not sync.

6. Someone was really swift when they thought of that brainstorm.tZERO is the first recommendation I make when it comes to purchasing crypto currency with a bank account.

7. This is my first experience with crypto coins and a wallet.

8. Therefore, can't register.Glad too see apys coming in the future, that's a big and important step for a wallet app.

9. This wallet is straight forward and very easy to use, secure, and your wallet can be recovered if phone is lost, stolen, or breaks.

10. I sent $15 in BTC to my wallet and it never came because I cannot sync.

11. IF you can wait the 5 days it takes to receive (price is locked) your crypto, I struggle to find a better option (in the US at least).

Steps to Troubleshoot & Fix tZERO Crypto Issues

1. Fix tZERO Crypto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart tZERO Crypto: Restarting the app will resolve most errors.
  2. Update the tZERO Crypto App. Here is how:
    1. On Android goto PlayStore » Search for "tZERO Crypto" » Open tZERO Crypto - Buy, Sell, Grow » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for tZERO Crypto » click "UPDATE".
  3. Clear tZERO Crypto - Buy, Sell, Grow app cache: Clearing cached data will force your app to retrieve the latest data directly from tZERO Crypto servers.
    1. On Android, goto Settings » Apps » Select "tZERO Crypto - Buy, Sell, Grow" » click Storage » click "Clear Cache".
  4. Check tZERO Crypto app permissions. If any of these permissions required to use your device's features are disenabled, tZERO Crypto might not work.
  5. Uninstall and reinstall tZERO Crypto. If nothing else has worked, completely uninstall tZERO Crypto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing tZERO Crypto not working


2. Fix tZERO Crypto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make tZERO Crypto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to tZERO Crypto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, tZERO Crypto may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!