Contact Placid Money Transfer Customer Service

Why should I report an Issue with Placid Money Transfer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Placid Express to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Placid Express app, you can send money to your loved ones with great exchange rates and low fees.

2. Send to any bank account in the Philippines or have funds picked up from any branch of BDO, Cebuana, LBC Express, M.

3. Send money to bank accounts in popular destinations such as India, Philippines and more.

4. Send money and get a special exchange rate on your 1st transfer up to $1000.

5. Send to any bank account in India.

6. Send to any bank account in the country.

7. In some destinations, your recipient can also pickup the funds from an authorized Placid Express partner.

8. Now, you can send to bKash wallet for fast credit during Bangladesh banking hours.

9. Cash pickup available at thousands of locations including at branches of Sonali Bank.

10. Fees start at only $2 when sending to Bangladesh with your debit card.

11. New customers enjoy a special exchange rate for transfers up to $1000. 00.

1. Basically, I started a transaction to transfer money and after 3 days I got a text saying call this number to complete your transaction, when I called they started asking personal information over phone, which I was not comfortable with, when I asked if my information was not complete then why you started the transaction in first place, and asked to cancel if you cannot complete it.

2. I've given my info and verified the codes and emails but this is one heck of a waste of time!These people are weird that asking employer email, contacts such a stupidity! remitley,xoom and ria transfers are far better than this.I'll not use your app anymore, because they simply cancelled my first transaction without even letting me know or asking me for more details if required.I called CC and the person asked me to email, so did.

3. But no reply until 1 week.I called them again now and asking me for my employer personal details and email, and my driver's license which I don't have wasted.Worst customer service the employees don't know what they are doing and they ask for way too many personal details.

4. You can confirm if the sender is legit and not a scammer by asking basic information on the first time they send money not asking every detail everytime we send our money.The verification process is absolutely horrible.

5. They offered another rate for a first time user, but at checkout it was a lesser rate.One of the worst money transfer app, they will debit the money, hold it for 5 days and cancel it.

6. They are not even able to cancel.Good luck sharing your personal information including your employer email id with them under the senseless reason of "compliance" and "verification".

7. Looks like the reason why this company is in business is not for money transfer but to get your personal information.

8. They asked for paystubs driver's license and employment history just for a $20 money transfer.

9. Customer care is another worst part, they don't give proper response and every time they give invalid information.

10. DONT GO FOR THIS, ZOOM N REMITLY ARE FAR BETTER.Did is the worst money transfer I've ever had.

11. In 21st century they ask for personal information over phone, text and email.

1. Fix Placid Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Placid Money Transfer: Restarting the app will resolve most errors.
2. Update the Placid Money Transfer App. Here is how:
   1. On Android goto PlayStore » Search for "Placid Money Transfer" » Open Placid Money Transfer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Placid Money Transfer » click "UPDATE".
3. Clear Placid Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Placid Money Transfer servers.
   1. On Android, goto Settings » Apps » Select "Placid Money Transfer" » click Storage » click "Clear Cache".
4. Check Placid Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Placid Money Transfer might not work.
5. Uninstall and reinstall Placid Money Transfer. If nothing else has worked, completely uninstall Placid Money Transfer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Placid Money Transfer not working

2. Fix Placid Money Transfer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Placid Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Placid Money Transfer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Placid Money Transfer may not be able to connect to the Internet when running in the background.