Published by Moneyto Limited on Dec 9, 2024

contact MoneyTO Money Transfer Chat with our AI-based MoneyTO Money Transfer Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MoneyTO Money Transfer?



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Why chat with our AI MoneyTO Money Transfer Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MoneyTO Money Transfer.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If i cannot use it what good is it ? Why do U need ID while it comes out of my Bank account and put it in someone else's Bank account in Nepal ??There was a small error during the registration of the firs transaction, but the customers service contacted me very quickly and offered their help.

2. Android 9.Great app, satisfied with the service, I use it to send money to Moldova and never had any issues! Keep going with the great job!Very cool and easy to use app,I send money without leaving home.

3. My problem was solved and the money transfer arrived on my parents card in 5 minutes! I'm very satisfied with their service and I strongly recommend it.Great app.

4. Trouble making Before was much easier Now 1in 10 transaction will get through Made it very complicated Can't pay by direct transfer from the bank as it's asking a code which i have to go back to bank app.

5. Easy to install and use, lots of features, and very competitive prices.Would recommend to anyone, who need to send money abroad.

6. Since then I am using only MoneyTO for any money transfers I need (mostly to Moldova).

7. Otherwise I have to enter the transaction details all over again from the start But my bank passcode is available for 30sec only.

8. So impossible to make a transaction Why you made it so complicated UnbelievableDon't work.

9. I tried 4 times within a month, i will try no more ! Sort your app, btw, i am using Samsung Galaxy phone.

10. " An error occurred.We're sorry,but something went wrong." Tried several times.

11. It uploads all and says we need little more time to confirm.

Steps to Troubleshoot & Fix MoneyTO Money Transfer Issues

1. Fix MoneyTO Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MoneyTO Money Transfer: Restarting the app will resolve most errors.
  2. Update the MoneyTO Money Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "MoneyTO Money Transfer" » Open MoneyTO Money Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoneyTO Money Transfer » click "UPDATE".
  3. Clear MoneyTO Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from MoneyTO Money Transfer servers.
    1. On Android, goto Settings » Apps » Select "MoneyTO Money Transfer" » click Storage » click "Clear Cache".
  4. Check MoneyTO Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, MoneyTO Money Transfer might not work.
  5. Uninstall and reinstall MoneyTO Money Transfer. If nothing else has worked, completely uninstall MoneyTO Money Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MoneyTO Money Transfer not working


2. Fix MoneyTO Money Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MoneyTO Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MoneyTO Money Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MoneyTO Money Transfer may not be able to connect to the Internet when running in the background.

Reported Issues

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