Published by Moneyto Limited on Aug 23, 2024

Report an issue with MoneyTO Money Transfer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MoneyTO Money Transfer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moneyto Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MoneyTO Money Transfer image 1 contact MoneyTO Money Transfer image 2

About MoneyTO Money Transfer

1. Send Money to: Moldova (MDL, EUR, USD, GBP), Algeria (EUR), Andorra (EUR), Argentina (ARS), Armenia (AMD, EUR, USD), Australia (EUR), Austria (EUR), Azerbaijan (EUR), Bangladesh (EUR), Belgium (EUR), Benin (EUR), Bhutan (EUR), Bolivia (USD), Bosnia and Herzegovina (EUR), Brazil (BRL), Bulgaria (EUR), Cameroon (EUR), Chile (CLP), China (EUR), Colombia (COP), Costa Rica (CRC), Croatia (EUR), Cyprus (EUR), Czech Republic (EUR), Denmark (EUR), Dominican Republic (EUR), Ecuador (EUR), Estonia (EUR), Finland (EUR), France (EUR), Georgia (GEL, USD, EUR), Germany (EUR), Ghana (EUR, GHS), Greece (EUR), Guatemala (GTQ), Honduras (HNL), Hungary (EUR), Iceland (EUR), Ireland (EUR), Israel (EUR), Italy (EUR), Kazakhstan (USD, EUR), Kyrgyzstan (USD, EUR), Latvia (EUR), Liechtenstein (EUR), Lithuania (EUR) , Luxembourg (EUR), Macedonia (EUR), Malta (EUR), Mexico (EUR), Monaco (EUR), Mongolia (EUR), Montenegro (EUR), Morocco (EUR), Nepal (NPR), Netherlands (EUR), New Zealand(EUR), Nigeria (NGN, USD), Nicaragua (USD), Norway (EUR), Pakistan (PKR), Paraguay (PYG), Peru (USD), Philippines (EUR), Poland (EUR), Portugal (EUR), Puerto Rico (EUR), Romania (RON, EUR, GBP), Serbia (EUR), Slovakia (EUR), Slovenia (EUR), Spain (EUR), Sri Lanka (EUR), Switzerland (EUR), Tajikistan (EUR), Thailand (EUR), Tunisia (EUR), Turkey (EUR), Turkmenistan (EUR), United Arab Emirates (EUR), Uruguay (USD), Uzbekistan (USD,EUR), Viet Nam (EUR), Vatican City (EUR). ✅ Regulated by the FCA and the HMRC - MoneyTO Ltd is registered in England and Wales, No: 05108236.

2. Subject to AML regulations and compliance. ✅ Prefer to talk to a human -We’re here for you – with sensational one-to-one support. ✅ Multiple Payment Options: Debit card, Credit card, Online bank transfer. ✅ Multiple Payout Options: Cash pick up, Bank deposit, Card replenishment, Wallets.

3. MoneyTO helps to send money transfers to Moldova, Armenia, Georgia, Kyrgyzstan, Kazakhstan, Uzbekistan, Nigeria, Nepal, Ghana with 0% commission.

4. MoneyTO Ltd is regulated by the UK Financial Conduct Authority (FCA) as an authorised payment institution, No: 537811. ✅ Limitless transfers – Send the amount you want the way you want.

5. The money can arrive in MINUTES, but this is subject to the payment method used and the destination point, therefore under certain circumstances there may be some delay.

6. We collect the money in GB pounds and pay out in local currency, but in some countries, it is possible to choose whether you would prefer local or any other currency.

7. For more information, please refer to our web page MoneyTO or contact the support centre.

8. We provide a FREE option of monitoring the status of your transaction so that you are always aware if the transfer is in transit or already delivered.

9. Do you have questions about our services?

10. Contact us at help@moneyto. co.

MoneyTO Money Transfer Customer Insights

1. If i cannot use it what good is it ? Why do U need ID while it comes out of my Bank account and put it in someone else's Bank account in Nepal ??There was a small error during the registration of the firs transaction, but the customers service contacted me very quickly and offered their help.

2. Android 9.Great app, satisfied with the service, I use it to send money to Moldova and never had any issues! Keep going with the great job!Very cool and easy to use app,I send money without leaving home.

3. My problem was solved and the money transfer arrived on my parents card in 5 minutes! I'm very satisfied with their service and I strongly recommend it.Great app.

4. Trouble making Before was much easier Now 1in 10 transaction will get through Made it very complicated Can't pay by direct transfer from the bank as it's asking a code which i have to go back to bank app.

5. Easy to install and use, lots of features, and very competitive prices.Would recommend to anyone, who need to send money abroad.

6. Since then I am using only MoneyTO for any money transfers I need (mostly to Moldova).

7. Otherwise I have to enter the transaction details all over again from the start But my bank passcode is available for 30sec only.

8. So impossible to make a transaction Why you made it so complicated UnbelievableDon't work.

9. I tried 4 times within a month, i will try no more ! Sort your app, btw, i am using Samsung Galaxy phone.

10. " An error occurred.We're sorry,but something went wrong." Tried several times.

11. It uploads all and says we need little more time to confirm.

Steps to Troubleshoot & Fix MoneyTO Money Transfer Issues

1. Fix MoneyTO Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MoneyTO Money Transfer: Restarting the app will resolve most errors.
  2. Update the MoneyTO Money Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "MoneyTO Money Transfer" » Open MoneyTO Money Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoneyTO Money Transfer » click "UPDATE".
  3. Clear MoneyTO Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from MoneyTO Money Transfer servers.
    1. On Android, goto Settings » Apps » Select "MoneyTO Money Transfer" » click Storage » click "Clear Cache".
  4. Check MoneyTO Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, MoneyTO Money Transfer might not work.
  5. Uninstall and reinstall MoneyTO Money Transfer. If nothing else has worked, completely uninstall MoneyTO Money Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MoneyTO Money Transfer not working


2. Fix MoneyTO Money Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MoneyTO Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MoneyTO Money Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MoneyTO Money Transfer may not be able to connect to the Internet when running in the background.

Reported Issues