AppContacter
Contact Add-On Customer Service
Published by KOINO
Report an issue with Add-On.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Add-On:SAMSUNG - AnySupport?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of KOINO to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Add-On Customer Insights
Steps to Troubleshoot & Fix Add-On Issues
1. Fix Add-On Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Add-On: Restarting the app will resolve most errors.
- Update the Add-On App. Here is how:
- On Android goto PlayStore » Search for "Add-On" » Open Add-On:SAMSUNG - AnySupport » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Add-On » click "UPDATE".
- Clear Add-On:SAMSUNG - AnySupport app cache: Clearing cached data will force your app to retrieve the latest data directly from Add-On servers.
- On Android, goto Settings » Apps » Select "Add-On:SAMSUNG - AnySupport" » click Storage » click "Clear Cache".
- Check Add-On app permissions. If any of these permissions required to use your device's features are disenabled, Add-On might not work.
- Uninstall and reinstall Add-On. If nothing else has worked, completely uninstall Add-On then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Add-On not working
2. Fix Add-On Server issues & Internet Connection
- Check network connection: An unstable Internet will make Add-On be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Add-On not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Add-On may not be able to connect to the Internet when running in the background.
