Contact Ericsson Remote Access Customer Service

Why should I report an Issue with Ericsson Remote Access?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LM Ericsson AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. because this app will work with none if my bluetooth headsets.The sound when you try to talk doesnt work i couldn't hear the guynover the lineNeed upload file in zip format too.How to install and use this app on laptop? Can any one guide please ThanksDo not download this app.

2. bluetooth issues none of my bluetooth devices work with this app, in windy noisy areas it is a MUST to be able to hear the man on the other end! I have to pull the phone up to my ear and make the guy look up my nose almost EVERY TIME he is talking.

1. Fix Ericsson Remote Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ericsson Remote Access: Restarting the app will resolve most errors.
2. Update the Ericsson Remote Access App. Here is how:
   1. On Android goto PlayStore » Search for "Ericsson Remote Access" » Open Ericsson Remote Access » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ericsson Remote Access » click "UPDATE".
3. Clear Ericsson Remote Access app cache: Clearing cached data will force your app to retrieve the latest data directly from Ericsson Remote Access servers.
   1. On Android, goto Settings » Apps » Select "Ericsson Remote Access" » click Storage » click "Clear Cache".
4. Check Ericsson Remote Access app permissions. If any of these permissions required to use your device's features are disenabled, Ericsson Remote Access might not work.
5. Uninstall and reinstall Ericsson Remote Access. If nothing else has worked, completely uninstall Ericsson Remote Access then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ericsson Remote Access not working

2. Fix Ericsson Remote Access Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ericsson Remote Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ericsson Remote Access not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ericsson Remote Access may not be able to connect to the Internet when running in the background.