Published by Getverify LDA on Nov 14, 2024

contact Getcontact Chat with our AI-based Getcontact Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Getcontact?



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Why chat with our AI Getcontact Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Getcontact.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I dont know if there is an option to 'refuse to be seen on getcontact' now all the scams easier to hide their identity .. ckckckTried to open the app on my new phone but it keeps asking the verifying my phone number on my phone.

2. But it become annoying for some people to make a hashtag with a complete name and a complete address, it didn't have any boundaries at all, like there's no privacy at all and you can't ask other people to stop adding hashtag as they wantI can't sign up this app.

3. Is this how you develop apps?When unknown number calls, it says "The number you have searched must be a Getcontact user in order for you to view all 13 tags added for it".

4. My network connection is stable, so there is bug in this appI've been using this app for like 2-3 years till now, but recently I could not login using my credentials, It says: "you have sent too many verification requests.

5. You'll just blame the customer rather than the real problem which is your own security settings and unnecessarily waste my time won't you?It works fine at first but after a while you couldn't get the app to open.

6. It is super annoying especially because having bought the full service for the year but unable to access it.Its a good app for identify a spam call.

7. It keeps saying "validation is not active' whenever I try to sign up with new whatsapp number.

8. So, what the point?I used get contact to search unknown number to check if that scam or not.

9. When I try to use regular call to get my verification, the call suddenly stop and in the page I got nothing to fill.

10. Got "too many verification requests" error at sign up on my very request.

11. I wouldn't waste a moment of my time trying to help you fix it either.

Steps to Troubleshoot & Fix Getcontact Issues

1. Fix Getcontact Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Getcontact: Restarting the app will resolve most errors.
  2. Update the Getcontact App. Here is how:
    1. On Android goto PlayStore » Search for "Getcontact" » Open Getcontact » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Getcontact » click "UPDATE".
  3. Clear Getcontact app cache: Clearing cached data will force your app to retrieve the latest data directly from Getcontact servers.
    1. On Android, goto Settings » Apps » Select "Getcontact" » click Storage » click "Clear Cache".
  4. Check Getcontact app permissions. If any of these permissions required to use your device's features are disenabled, Getcontact might not work.
  5. Uninstall and reinstall Getcontact. If nothing else has worked, completely uninstall Getcontact then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Getcontact not working


2. Fix Getcontact Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Getcontact be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Getcontact not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Getcontact may not be able to connect to the Internet when running in the background.

Reported Issues

— 9 months ago by Антон

Прошу вернуть денежные средства за подписку в размере 299 руб ( списались денежные средства автоматически)

— 1 year ago by Beanka Marie Coons

Don't need anymore

— 2 years ago by Sama

HI, by mistake I got premium package for the number I don't have an access and I don't use anymore. Impossible to unsubscribe for me because the number is not active anymore I can't receive any messages or create any wp or telegram accounts. Please immediately cancel the subscription. That number is +994512152319.

— 2 years ago by Sabina

Dear get contact team, I want you to cancel my subscription.

— 2 years ago by Ahmad mursyid bin mohd azami

Unable to pay the fee. And i just to try this app only

— 2 years ago by Tahira

HELLO, COULD YOU CANCEL MY PREMIUM SUBSCRIPTION? I DIDNT CANCEL IT IN WEBSITE.

— 2 years ago by Nordiana Suhaimi

Hello team , I am diana. i want to make a subscription cancellation for get contact premium that i'm not going use this app more than 1 year already but Get contact keep charge on my bills every month RM12.99. Your cooperation very much appreciated. Thanks Diana

— 2 years ago by Jeyhun

Cancel my premium subscription

— 2 years ago by Aleesya

i tried the free trial for getcontact premium and i want to cancel

— 2 years ago by Azzahra Iskandar

name: Azzahra Iskandar email: afinaiskandr@redacted phone number: +6282299199106 i would like to cancel my subscription.

— 2 years ago by Ayu

Too busy to pay

— 2 years ago by Norkhairina

I would like to cancel my free trial <3

— 3 years ago by Samir

Please cancel my subscription. I froze my Get contact account. I can't cancel it from my Plays tore account.

— 3 years ago by Win

There is no button for unsubscribe.So,i was wondering if im still subscribe or not cause i was checking out the free premium plan.

— 3 years ago by Roza

I want to delete the getcontact on +994773168474

— 3 years ago by Ivan

My card use someone else to create subscription please cancel my subscription my card number is 5167803207020467.

— 3 years ago by sany ginanjar

I want to cancel monthly subscription to avoid billing if the fees for the next subscription period, with account information : email : sanyginanjar17@redacted phone number : +628122492555

— 3 years ago by Sara

Cancellation of subscription ( who search for my number )

— 3 years ago by Bee

I've cancelled my subscription but it still deduct my money. I want it to stop. I don't really use Getcontact. Thank you.

— 3 years ago by dmytro Shved

Please cancel my Subscription as I can't find in in apple id subscription list Thank you

— 3 years ago by Natavan Isayeva

I would like to cancel getcontact subscription

— 3 years ago by Deniz 13

Numaramıa ait isimlerin programda kayitli olan diger kisiler terefinden görülmesi beni rahatsiz ediyor. Numarama ait etiketlerin görülmemesi nedeniyle numaramin sistemden silinmesini rica ediyorum

— 3 years ago by Mubariz

Dear GetContact, I don't need the getcontact premium membership anymore. I kindly ask for cancelation of my membership. Thanks beforehand, Best, Mubariz Mirzayev

— 3 years ago by 123

Hi.I want to cancel my subscribtion

— 3 years ago by damia

I want to cancel my subscription on get contact

— 3 years ago by Konul

I don't want premium version of getcontact anymore, please cancel my cancellation

— 3 years ago by İsmayıl Salayev

Please, cancel my subscription. I don't want to continue this subscription.

— 3 years ago by ABDUL HADI

Not in use anymore. i will have a new number

— 3 years ago by Lamiyə Yusifova

cancel my premium subscription

— 3 years ago by Sulduz Mammadli

Please cancel my subscription on Getcontact, I have some problems on my phone and not able to do it on myself. Number: +994559577272 (Baku , AZerbaijan)

— 3 years ago by Andi Nugroho

Hi My name is Andi Nugroho i want to request deleted my phone number +6281212984600 and all of the relevant information regarding my account with Getcontact because of my privacy, its against the rules under GDPR or CCPA If you wont to delete all my data i will report you to get a penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.

— 3 years ago by efe

Hi i got trusting issues about you guys please just delete my account and my number from your data please just beggin you guys

— 3 years ago by NUR AIN ATIQAH BINTI JAMALUDDIN

With all due respect. I want to cancel my Getcontact subscription because it didn't satisfied my expectation. Thank you.

— 3 years ago by NUR AIN ATIQAH BINTI JAMALUDDIN

I demand to delete my Getcontact account data because I'm worried about my privacy.

— 3 years ago by NUR AIN ATIQAH BINTI JAMALUDDIN

With all due respect. I want to cancel my Getcontact subscription because this app didn't fulfilled my expectation. Thank you.

— 3 years ago by Alina

I tried free trial premium, however the money was taken from my bank account. I want to cancel my subscription and want refund my money back

— 3 years ago by Melvia Gregory

With all due respect. I want to cancel my Getcontact subscription because my nephew just simply download the apps without my permission. Thank you.

— 3 years ago by Q.Batrisya

I don't want it

— 3 years ago by Denis

I want to delete my number in the Getcontact app. Because my number is marked there under other names, and I am worried that it will be shown to someone openly. Therefore, based on the laws of Under GDPR, I demand that the number be deleted from the app. My Getcontact account is at +994504822620. Please delete this number from your system. Otherwise, I will have to go to court

— 3 years ago by nergiz

I wanted to try get contact premium by clicking the “try for free” button.There was also written that I can cancel my subscription anytime I want. But purchase didn’t happen with Apple ID, so there is no Get Contact in subscription list and I can not cancel my subscription. I got charged for 1.76 and I want it to be refunded ASAP.

— 3 years ago by sh aybeniz

I don’t want to continue using premium version of this app. Please unsubscribe my subscription