Contact GoChat Messenger Customer Service

Why should I report an Issue with GoChat Messenger: Video Calls?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Etisalat UAE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this making call issueNot good for video and audio calls Video got stucks multiple times and some time only clear audio most of the time audio breaking or other person I can't hearI am using this app... Excellent video audio clarity.. But One bad thing that when we make video call, we can see other side people in full screen.. Our face is always keeps in small screen.. Why like this? Some time we want see our face in full screen...calling calling no ringing...the receiver must open(click)the apps so that he can hear ringing & pick the calls .

2. If the above problem solved then it'll the best app.Old version was good...video n audio quality was excellent..but after updating to new version ,calls not even connecting despite having strong wifi connection..and even if it's connected..there is problem of Audio n video.It's an average App.

3. used to be great apps but now not good.Need to improve a lot, with strong wifi connection trying calling other phone in the same house but video gets stuck in between.

4. If I move to another app the call gets muted and I have to return to gochat again to speak so that the other person can hear me or else they think it's an internet connection problem and they are cutting the call and calling again which is kinda irritating.

5. I can't even lock the screen and talk, the display needs to be on and it's draining the battery.The app is always offline, if we need to call someone then we need to communicate them from other app to open GoChat then only the call is possible, even the text message is not delivering until the receiver is opening the app.

6. ThanksI am unable to make a call and video call.

7. I like the quality of video call.

8. We need Group Call option and Desktop/Laptop version.

9. You guys give offer to the public that this is free n all that but if it's performance isn't good then this offer is useless.

10. Make it better .... I can't recommend to anyone to install n use this App.The main problem with this app is that I have to stay in the same app with display ON.

11. otherwise no ring goes while calling.

1. Fix GoChat Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoChat Messenger: Restarting the app will resolve most errors.
2. Update the GoChat Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "GoChat Messenger" » Open GoChat Messenger: Video Calls » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoChat Messenger » click "UPDATE".
3. Clear GoChat Messenger: Video Calls app cache: Clearing cached data will force your app to retrieve the latest data directly from GoChat Messenger servers.
   1. On Android, goto Settings » Apps » Select "GoChat Messenger: Video Calls" » click Storage » click "Clear Cache".
4. Check GoChat Messenger app permissions. If any of these permissions required to use your device's features are disenabled, GoChat Messenger might not work.
5. Uninstall and reinstall GoChat Messenger. If nothing else has worked, completely uninstall GoChat Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoChat Messenger not working

2. Fix GoChat Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoChat Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoChat Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoChat Messenger may not be able to connect to the Internet when running in the background.