Contact Switch TV Customer Service

Why chat with our AI Switch TV Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Switch TV.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. PlsWorst ever app and service...They take the subscription amount and nothing works on the app... I had taken a subscription which is not working they don't even have a separate customer care... Pathetic to say the least... They are just here to eat money...Really disappointing.... I subscribed to Switch TV for the T20 World Cup matches, though I appreciate the quality of match and option to have 5 registered devices, I was really disappointed with the app and how it worked.

2. On phone no wide angle to view, runs only in small black box Only thing supported to watch on big screen is miracast that is choppiest way to watch something like sports on TVs.

3. Atlease provide Android TV app/chromecast so that we can watch on big screen.After subscription unable to watch live streaming.

4. It took a lot of time for it to open up, no chromecast streaming option, lots of buffering and on some devices the match was coming quicker than the others.

5. Newer models of pure Android TV comes only with built-in Chromecast support, no Miracast.

6. Pathetic serviceGreat movies and shows but when i chrome cast from mobile to tv the screen become black and it does not show anything.

7. JUST STAY AWAY FROM THIS APP.Suddenly app stopped working this afternoon and I get error message "exceeded number of devices connected".

8. Highly disappointed.I purchased 1 day subscription, however i am getting auto renewal message on a daily basis.

9. One more thing, support doesnt work, neither live chat or email.

10. But Miracast needs the mobile to run simultaneously which consumes battery and blocks mobile use.

11. It doesn't need your mobile phone to continue streaming.

1. Fix Switch TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Switch TV: Restarting the app will resolve most errors.
2. Update the Switch TV App. Here is how:
   1. On Android goto PlayStore » Search for "Switch TV" » Open Switch TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Switch TV » click "UPDATE".
3. Clear Switch TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Switch TV servers.
   1. On Android, goto Settings » Apps » Select "Switch TV" » click Storage » click "Clear Cache".
4. Check Switch TV app permissions. If any of these permissions required to use your device's features are disenabled, Switch TV might not work.
5. Uninstall and reinstall Switch TV. If nothing else has worked, completely uninstall Switch TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Switch TV not working

2. Fix Switch TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Switch TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Switch TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Switch TV may not be able to connect to the Internet when running in the background.