Contact MyAccount Telekom Fix Customer Service

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1. I can't leave my contract, even though I paid the penalties for leaving the contract, they will make you pay 1 more month in which you don't use it just because they have a 30 day notice which doesn't count as a contract penalty but as another month, the service is mediocre with frequent freezes, even at their highest tier, its not worth the money and I will happily move to another provider, I Do Not RecommendApp doesn't seem to work anymore after phone was updated to Android12.

2. Why aren't you doing anything to improve the user experience when it comes to make the payment using this horrible app? Initially I thought that Raiffeisen is to blame, but then I've tried Revolut and BT and the experience is the same - horrible.

3. Update: Today was the first day since forever, when I was able to pay the invoice the same day it was issued.I can not add the new client code after a switch of the owner... keep telling me I can not link it with the email.

4. After this bug, I used another email to create another account and finally I managed to use the app just to be annoyed again, I can not change from electronic bill to a physical one... just I can not scroll until the option... you can see the label but not the button.

5. After a while annoying text messages from the operator claiming invoice overdue and reminder about payment.

6. Nothing works with Telekom.I did at some point managed to log in and pay the bill .Because the app never works I could not log in to pat my bill and I was disconnected.

7. Now is all paid and for 2 days I still have no connection on my TV.What is going on? I am seriously thinking of ending having services from you.Pretty clean and straightforward app.

8. Everything goes smooth, including bank app opening, in the end this app thanks you for payment but no money drawing.

9. It's like Telekom doesn't want us to pay our invoices, but still they suspend the services if we do not pay.

10. Didn't fiddle with it more than that, but I suppose it would be easy to find something I am looking for if a situation presents itselfEasy to use and to the point.

11. It gives info you need but in most of the cases downloading the invoice is a pain.

1. Fix MyAccount Telekom Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyAccount Telekom Fix: Restarting the app will resolve most errors.
2. Update the MyAccount Telekom Fix App. Here is how:
   1. On Android goto PlayStore » Search for "MyAccount Telekom Fix" » Open MyAccount Telekom Fix » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyAccount Telekom Fix » click "UPDATE".
3. Clear MyAccount Telekom Fix app cache: Clearing cached data will force your app to retrieve the latest data directly from MyAccount Telekom Fix servers.
   1. On Android, goto Settings » Apps » Select "MyAccount Telekom Fix" » click Storage » click "Clear Cache".
4. Check MyAccount Telekom Fix app permissions. If any of these permissions required to use your device's features are disenabled, MyAccount Telekom Fix might not work.
5. Uninstall and reinstall MyAccount Telekom Fix. If nothing else has worked, completely uninstall MyAccount Telekom Fix then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyAccount Telekom Fix not working

2. Fix MyAccount Telekom Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyAccount Telekom Fix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyAccount Telekom Fix not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyAccount Telekom Fix may not be able to connect to the Internet when running in the background.