Contact Writer Tools Customer Service

Why should I report an Issue with Writer Tools - Novel Planner, ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Albert-Jan Plate to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I haven't used it yet but if it works as advertised, being able to write on my phone or pc is a must! Use this app.This app is basically a more convenient way of doing something you can do with Google docs and a basic ability to track progress.

2. Also, I don't know if it's possible but the ability to export the information for free as there's people like me unable to pay for services, maybe with an ad like the image part.This is easily the best tool I've found for writing.

3. The only change I would make? On the progress stats tab under writing progress, I would add a couple decimal places to more accurately track the total percentage written.

4. It asks me over and over for name and type of writing project, loads to the home page, and then a box pops up telling me the "app has stopped." Then the app closes.

5. With so much potential with it's export features and the ability create your own type of lists, its better than the other apps.

6. In spite of the other features and the excellent interface, even Google Drive guarantees against a loss like this on a project.It's a really nice app, not bad visually but a bit expensive for the pro features.

7. Even got the yearly subscription so I could export my writing as a pdf, among other things.

8. But that aside, this is a very robust and helpful application for whatever you may be writing!!!I wrote for 3 hours tonight and saved periodically as I went, as I have since installing this otherwise immaculate app.

9. I would use Evernote but unfortunately it doesn't natively support the structure or prompts I need, and I don't want to waste time developing the wheel all over again.

10. This really is a great app! I love it and highly recommend it if you are trying to write a novel or outline some world-building!!! My only critique is about the backups.

11. I switched to Spotify to turn on a song, and when I went back to the app- it had deleted more than half of what I'd written and reverted back to a much earlier save with only 827 words.

1. Fix Writer Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Writer Tools: Restarting the app will resolve most errors.
2. Update the Writer Tools App. Here is how:
   1. On Android goto PlayStore » Search for "Writer Tools" » Open Writer Tools - Novel Planner, » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Writer Tools » click "UPDATE".
3. Clear Writer Tools - Novel Planner, app cache: Clearing cached data will force your app to retrieve the latest data directly from Writer Tools servers.
   1. On Android, goto Settings » Apps » Select "Writer Tools - Novel Planner, " » click Storage » click "Clear Cache".
4. Check Writer Tools app permissions. If any of these permissions required to use your device's features are disenabled, Writer Tools might not work.
5. Uninstall and reinstall Writer Tools. If nothing else has worked, completely uninstall Writer Tools then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Writer Tools not working

2. Fix Writer Tools Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Writer Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Writer Tools not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Writer Tools may not be able to connect to the Internet when running in the background.