Contact Writer Customer Service

Why should I report an Issue with Writer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fregat to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. :)I want to see who would be interested in testing the app out for an anthology being worked on by a cousin of mine and her neighbor via Blurb who has the prowess when seamless translation on a phone provided in the affordable connectivity program who could carry a 3400-5600 word count range on this? The phone I had the app on hard-bricked before I had a chance to test it 👋🫤As someone who actually can read Russian, it is weird to have some of it in Russian, I noticed that on dev replies in other reviews its also in Russian, so, uh, happy translatingA great writing tool unfortunately it won't allow you to translate from Russian on some of the parts in the app and I get tired of translating and the damn happy New Years picture will not go awayworst app ever i cant take a photo without it being blur.

2. I prefer a Word editor like Google docs for longer stuff.Look way better now, nice job! 👏 (Please add in while background and black text) Now needs export and import option that way when people switch phones they can load their chapters onto a pc and onto their new phone using their charging cord.

3. It's a little confusing that some of the stuff is in Russian and if you can't read it you have to guess what it means.

4. Being able to put a cover photo on is nice.

5. But it's a nice looking app for short docs.

6. i cant even move text.

7. Some of the permissions seem a little excessive, too.

8. It's okay for notes or to use as a journal.

9. really dont download this app.

1. Fix Writer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Writer: Restarting the app will resolve most errors.
2. Update the Writer App. Here is how:
   1. On Android goto PlayStore » Search for "Writer" » Open Writer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Writer » click "UPDATE".
3. Clear Writer app cache: Clearing cached data will force your app to retrieve the latest data directly from Writer servers.
   1. On Android, goto Settings » Apps » Select "Writer" » click Storage » click "Clear Cache".
4. Check Writer app permissions. If any of these permissions required to use your device's features are disenabled, Writer might not work.
5. Uninstall and reinstall Writer. If nothing else has worked, completely uninstall Writer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Writer not working

2. Fix Writer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Writer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Writer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Writer may not be able to connect to the Internet when running in the background.