Published by eUnify, Inc. on Jun 12, 2024

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Why should I report an Issue with Community Link?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eUnify, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Community Link

1. The homeowner app allows owners to access their association account from their mobile device.

2. Owners can view assessments, community documents and view payment and ledger information.

Community Link Customer Insights

1. it is not sized properly to be viewed on a cell phone or a larger screen tablet, and many of its features don't work as expected.While the login screen looks nice, the requirement that I give permission to everything on my phone before login can occur is ludicrous.

2. If you need access to my camera, storage, phone, etc., You can request at the appropriate time.I can give permission based on need, if needed.

3. Deleting this nasty app..Try to log on and will not allow, even though i must give the app permission for location, contact list and camera.

4. I am prompted to log in and as I don't have an account yet, it's impossible to find out where and how I can register one...Requires location and camera permissions before it'll even let you log in, with no justification provided.

5. Google should take this off the store considering the amount of permissions this app wants granted access to for what the apps intended purpose is.

6. Major work needed You're cannit view statements when clicking into the statement tab.

7. Yet eUnify thinks that this app is acceptable by today's standards of development? Wow.this app works better than the website, but still I'd not user friendly.

8. Just a blank screen shows.This app is a joke, especially when I look at the stark contrast between townsq.io and eUnify.

9. I can't give permission to everything just to login.. looks stupid.

10. Developers should develop with 0 trust in mind.

11. Sloppy practice to develop with full trust in mind.

Steps to Troubleshoot & Fix Community Link Issues

1. Fix Community Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Community Link: Restarting the app will resolve most errors.
  2. Update the Community Link App. Here is how:
    1. On Android goto PlayStore » Search for "Community Link" » Open Community Link » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Community Link » click "UPDATE".
  3. Clear Community Link app cache: Clearing cached data will force your app to retrieve the latest data directly from Community Link servers.
    1. On Android, goto Settings » Apps » Select "Community Link" » click Storage » click "Clear Cache".
  4. Check Community Link app permissions. If any of these permissions required to use your device's features are disenabled, Community Link might not work.
  5. Uninstall and reinstall Community Link. If nothing else has worked, completely uninstall Community Link then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Community Link not working


2. Fix Community Link Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Community Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Community Link not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Community Link may not be able to connect to the Internet when running in the background.

Reported Issues