Published by Leafly Holdings, Inc on Nov 3, 2023

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Why should I report an Issue with Leafly: Find Cannabis and CBD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Leafly Holdings, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Leafly: Find Cannabis and CBD

1. Locate a doctor, clinic, THC or CBD products, or leave a review. - Browse menus, view weed deals and specials and read the latest user reviews. - Receive daily notifications from your favorite medical marijuana dispensaries, retail stores, or weed delivery services. - Read the latest news and lifestyle information with Leafly News and Learn, where we bring you Cannabis 101 resources, the latest medical studies, legalization updates, and other compelling cannabis content. - Watch videos to learn how to use, grow, cook, and create with marijuana.

2. Find nearby legal weed for your medical or recreational needs with our dispensary finder. - Discover your ideal strains, tinctures, topicals, concentrates, or pot edibles based on thousands of user-submitted reviews. - Browse strains by desired effects, aromas, flavors, recommended lists, and availability at nearby dispensaries or retail stores. - Use our dispensary finder to find weed delivery services and pickup options in your area.

3. Millions of people use Leafly's award-winning weed finder app to discover cannabis that's right for them based on reported effects, feelings, and reviews of thousands of marijuana strains.

4. Use Leafly to learn about cannabis, review strains, or find dispensaries in your area.

5. Leafly is the world's cannabis resource and weed app.

6. No matter your preference, the Leafly app will help you choose the right type of weed for you.

7. Whether you're a medical marijuana patient or a recreational cannabis user, you'll love the Leafly app!

Leafly Customer Insights

1. I won't be using this app like I used to to find out about strains anymore, just for ordering, unless you have some ideas about that too.Seriously? I mean what is the point of making a whole separate application if you are just going to force open my browser for every single thing? And it gets better; I want to continue shopping? Go back to the app.

2. Now it is a useless waste of space on your mobile device.I don't particularly dislike the new look and does have interesting tidbits, but when I am going through a migraine and I need to find a location with a particular strain that helps, I can't do that anymore.

3. Now, there's no more straightforward icons for each strain, you have to hunt through the page text to find any information, and simple colour coded icons and effect bars get replaced with complicated "flowers" that half the time are incomplete.

4. Prior to the most recent update to the front page, I would be able to simply open the app, look at the front oage and plan where I wanted to go either on my way to the office or home directly from the map but now the map is gone from the front page, where it was replaced by a crazy amount of ads.

5. Sad to see such a good app go like this, guess I've gotta find something else.This app used to be much nicer but, as of the most recent update, I've been much less pleased.

6. Combined with being able to look up strains, and some other features, its ALMOST an all in one app for me... The map is awful, I can't search a specific area very easily.

7. I find myself still just using the website because it's easier to search a strain Leafly doesn't have.

8. For example, I would like to save a specific strain that others say (or that I think) is good for migraines and is uplifting for me.

9. However, unlike Snapchat, these ads feel more like your typical mobile ads, the ones that are inopportune for the user because you can accidently click them, resetting any progress you've made.It was a 5 star before the update.

10. It's just a gimmick that gets in the way.Whoever approved the new redesign wasn't smoking a very good strain.

11. As a medical user with multiple chronic conditions, it would be beneficial for me to be able to favorite strains by multiple effects and issues.

Steps to Troubleshoot & Fix Leafly Issues

1. Fix Leafly Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Leafly: Restarting the app will resolve most errors.
  2. Update the Leafly App. Here is how:
    1. On Android goto PlayStore » Search for "Leafly" » Open Leafly: Find Cannabis and CBD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Leafly » click "UPDATE".
  3. Clear Leafly: Find Cannabis and CBD app cache: Clearing cached data will force your app to retrieve the latest data directly from Leafly servers.
    1. On Android, goto Settings » Apps » Select "Leafly: Find Cannabis and CBD" » click Storage » click "Clear Cache".
  4. Check Leafly app permissions. If any of these permissions required to use your device's features are disenabled, Leafly might not work.
  5. Uninstall and reinstall Leafly. If nothing else has worked, completely uninstall Leafly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Leafly not working

2. Fix Leafly Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Leafly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Leafly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Leafly may not be able to connect to the Internet when running in the background.

Reported Issues