Published by Solv Health on Sep 7, 2023

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Why should I report an Issue with Solv: Find Quality Doctor Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Solv Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Solv: Find Quality Doctor Care image 1 contact Solv: Find Quality Doctor Care image 2

About Solv: Find Quality Doctor Care

1. Download the Solv app to find doctors near you. • High-quality care: All providers are reviewed by our team and maintain a minimum 4 out of 5 star rating. • Same-day availability: 100% of Solv customers can book an urgent care visit in the next 24 hours. • Broad nationwide network: We have local providers in the top 50 metro areas around the United States, including New York, Dallas, Seattle, Chicago and more.

2. Our partners accept most major health insurance plans, including Aetna, Anthem Blue Cross, Blue Cross Blue Shield, Blue Shield of California, Cigna, Humana, Medicaid, Medicare, United Healthcare, USAA, and VA/TriWest.

3. Choose an in-person visit or telehealth video visit and get virtual care from a doctor on demand from the comfort of your couch. 🌟Solv has been featured in USA Today, Fortune, Forbes, and more!

4. Solv partners with high-quality care providers across the country to make everyday care simple, friendly and transparent for everyone, the way it should be.

5. Find top-rated doctors and easily book same-day doctor appointments and urgent care visits for you and your family – at home or on the go.

6. With Solv on your side, quality health care is just a click away.

7. Telemed may not be available in certain states and is subject to state regulations. Our mission? Making healthcare easy.

8. Snap a photo of your health insurance card to see your benefits ahead of time.

9. Founded in 2015, Solv has been featured by USA Today, the Wall Street Journal, Fortune, CNBC and more.

Solv Customer Insights

1. Was just an annoying hassleBest experience I've ever had literally going to the doc for a routine prob that was resolved in a matter of 30 mins approx that's start to finish! Friggin AMAZING is what this is! I went to their website signed up for virtual appt provided my insurance etc info & while filling form out, nurse already recd my appt time which went past cuz I just selected the most recent time that day &it took 5 mins w/nurse & 5 w/doc I was done!! & it was painless, easy & super efficient would highly recommend!so far everything is very simple and easy to use especially for a mother of two younger children.

2. You can book an appointment online which is cool, but when you show up you STILL have to fill out all the same information on paper forms which is a redundant and ridiculous waste of time.

3. Also can't look at consent form or else it will kick you out of the submitting of it (although thankfully it kept most of the info so I didn't have to reenter all of it).App works well however after you fill out all the information about address, insurance, etc.

4. I appreciate being able to fill out their necessary medical paperwork using my phone because it's hard to try and get those papers completed while trying to chase a 4-year-old and deal with a spoiled almost 9-year-old.Why is your queuing system so messed up.

5. Will see what happens.this was my first time using the app, and it was the best experience I've had out of all the other virtual doctor visits apps I've used.

6. I will make it a point to avoid all providers who use Solv going forward, unless this issue is fixed.Works great for for scheduling appointments and I like the convenience.

7. I had Kaiser for the longest time and I thought they were pretty good but I've since been blown away by Solv.

8. However, the app is glitchy and does not consistently update information that is edited and saved, tried multiple times and still retains parts of the old info (ie.

9. Makes you e ter your cell phone number each time you exit the app, and have to have a security code sent to you.

10. I highly recommend Solv!TAKE PHOTOS AHEAD OF TIME OR IT WILL CRASH AND NOT WORK.

11. Just market this app for what it is, a way to get inline without any additional benefit.Solv is such a convenient and easy way to book appointments.

Steps to Troubleshoot & Fix Solv Issues

1. Fix Solv Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Solv: Restarting the app will resolve most errors.
  2. Update the Solv App. Here is how:
    1. On Android goto PlayStore » Search for "Solv" » Open Solv: Find Quality Doctor Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solv » click "UPDATE".
  3. Clear Solv: Find Quality Doctor Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Solv servers.
    1. On Android, goto Settings » Apps » Select "Solv: Find Quality Doctor Care" » click Storage » click "Clear Cache".
  4. Check Solv app permissions. If any of these permissions required to use your device's features are disenabled, Solv might not work.
  5. Uninstall and reinstall Solv. If nothing else has worked, completely uninstall Solv then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Solv not working


2. Fix Solv Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Solv be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Solv not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Solv may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account at Solv Car thanks…

    — by Lorraine Lawrence 2 years ago

  • I am not using app

    — by Mohammed rifaayr 2 years ago