Published by LEAD Technologies, Inc.

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Why should I report an Issue with LEADTOOLS DICOM Viewer App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LEAD Technologies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LEADTOOLS DICOM Viewer App image 1 contact LEADTOOLS DICOM Viewer App image 2

About LEADTOOLS DICOM Viewer App

1. This application is built using the LEADTOOLS Medical Web Viewer Framework included with LEADTOOLS PACS Imaging and Medical Imaging Suite.

2. This application is hosted on LEAD's web servers so you can quickly access the features of the LEADTOOLS Medical Web Viewer Framework with the default settings.

3. The LEADTOOLS DICOM Viewer App is a zero-footprint solution for viewing DICOM Images with Window Level, Stack, annotations/markup, and multi-touch support.

4. This app is intended to show developers some of the many capabilities that they can integrate into their own applications using LEADTOOLS. We love your feedback!

5. NOTE: This is one of the applications that is provided with source code in LEADTOOLS, the award-winning SDK for programmers.

6. The application includes three viewers.

7. Please feel free to share it with us anytime at: comments@leadtools.

LEADTOOLS DICOM Viewer App Customer Insights

1. doesn't recognize dicom files in file systemunable to open fileCan't open DICOMDIR and IMAGES/CT1No way of navigating to my images on SD card.

2. Nothing!Do not open local filesThough this is a demo app for SDK it could have been made better.

3. No local file that sees the images.

4. But works fine without prob.Simple and easy to useGood job guys.

5. Just sits there.Demo only app! Not worth your time.

Steps to Troubleshoot & Fix LEADTOOLS DICOM Viewer App Issues

1. Fix LEADTOOLS DICOM Viewer App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LEADTOOLS DICOM Viewer App: Restarting the app will resolve most errors.
  2. Update the LEADTOOLS DICOM Viewer App App. Here is how:
    1. On Android goto PlayStore » Search for "LEADTOOLS DICOM Viewer App" » Open LEADTOOLS DICOM Viewer App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LEADTOOLS DICOM Viewer App » click "UPDATE".
  3. Clear LEADTOOLS DICOM Viewer App app cache: Clearing cached data will force your app to retrieve the latest data directly from LEADTOOLS DICOM Viewer App servers.
    1. On Android, goto Settings » Apps » Select "LEADTOOLS DICOM Viewer App" » click Storage » click "Clear Cache".
  4. Check LEADTOOLS DICOM Viewer App app permissions. If any of these permissions required to use your device's features are disenabled, LEADTOOLS DICOM Viewer App might not work.
  5. Uninstall and reinstall LEADTOOLS DICOM Viewer App. If nothing else has worked, completely uninstall LEADTOOLS DICOM Viewer App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LEADTOOLS DICOM Viewer App not working


2. Fix LEADTOOLS DICOM Viewer App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LEADTOOLS DICOM Viewer App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LEADTOOLS DICOM Viewer App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LEADTOOLS DICOM Viewer App may not be able to connect to the Internet when running in the background.

Reported Issues