Published by Gion Lab

Report an issue with FOTO Gallery.
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Why should I report an Issue with FOTO Gallery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gion Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FOTO Gallery Customer Insights

1. Edit: I can delete pictures now but the rotate option doesn't work.Loved the app as far as my ability to organize photos but they've had serious issues with their updates to include a loss of functionality for most features, the loss of editing tools (couldn't rotate photos), and with another update they time stamped all of my photos to some date in 1969 which of course has made it impossible to sort them chronologically.

2. It's a shame that agreed app has just fell to the Wayside.I used this app successfully for quite a while and it had some very good features, including a good user interface and easy to move photos between folders.

3. Now, whenever I hide (not exclude) an album, any pictures that were in the album vanish or become corrupt; unhiding the album removes any trace that the pictures ever existed, even in the normal phone storage.

4. Also does not allow you to choose folders to scan, if you scan automatically, it will load everything, ebook covers, music covers.. and if you want to exclude, you have to do one at a time.

5. 😁 and why doesnt it work on pixel 3?Loved this app for years, its ability to hide albums, along with the easy and intuitive folder management.

6. However, over the last few weeks, I have noticed issues where pics don't show up with an image in the folder, just a blank space.

7. I want to be able to view and edit my photos like I used to, but the app seems broken half the time.

8. I emailed the developer contact regarding these issues but have never received a response.Have been using this well over a year and it has been quite useful.

9. Now the hidden folders are useless! The pictures don't show up the videos won't even play, they appear black.

10. I cannot delete photos, nor willl photos from other apps save to this gallery.

11. I tried to delete some pics form the old "camera" folder and they do not delete.

Steps to Troubleshoot & Fix FOTO Gallery Issues

1. Fix FOTO Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FOTO Gallery: Restarting the app will resolve most errors.
  2. Update the FOTO Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "FOTO Gallery" » Open FOTO Gallery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOTO Gallery » click "UPDATE".
  3. Clear FOTO Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from FOTO Gallery servers.
    1. On Android, goto Settings » Apps » Select "FOTO Gallery" » click Storage » click "Clear Cache".
  4. Check FOTO Gallery app permissions. If any of these permissions required to use your device's features are disenabled, FOTO Gallery might not work.
  5. Uninstall and reinstall FOTO Gallery. If nothing else has worked, completely uninstall FOTO Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FOTO Gallery not working


2. Fix FOTO Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FOTO Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FOTO Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FOTO Gallery may not be able to connect to the Internet when running in the background.

Reported Issues