Contact Bluelight Filter Customer Service

Why should I report an Issue with Bluelight Filter for Eye Care?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hardy-infinity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being able to take easily readable screenshots for other people is important for me.It gets the job done, but I have one issue with it--I have a Google Pixel 2 XL and when I scroll down from the top to get my notifications, it is not affected by the blue light filter.

2. This sort of thing has been happening more lately (never before)...why my card isn't attached to Google anymore.This latest update takes away the best part of the app: the simple, fixed notification bar shortcut to turn the filter on or off.

3. The white is really jarring in the dark (my eyes are super sensitive to light) and it's the main reason I paid for the license key.I had used this app for years but recently started having full page ads interupt my phone use, inserting themself over all other apps, and displaying when phone was initially unlocked.

4. I would give 5 stars if the blue light filter also affected the drop-down menu.I have had Bluelight Filter installed on my phone for quite a long time.

5. But I don't experience this with other apps.Great app but it is always on my notifications, I have it set to never appear on my notifications but it's still there and I shouldn't need another app to screenshot without the filter in the photo so I can't because I haven't downloaded it.

6. The notification bar shortcut is now obnoxiously large, the button to actually turn the filter on and off is tiny, and I really, really don't need a giant capture screenshot button.

7. these problems go away when i turn off the filter, but it would be ideal to be able to use both simultaneously.I've loved using blue light filter, and have it on all of my devices.

8. But it is difficult and confusing to set up the schedule option (one of the reasons is because it's in military time) and also the screenshot without the filter button has never worked for me.

9. Other than that amazing app, it helps with getting rid of eyestrain and I think the customization is great, I can have the color set to black so that I can my screen brightness even lower when it's dark inside.

10. But I've noticed time and time again that the blue light never turns on and the app has been turned off.

11. I have also had a reoccuring issue where only half of my phone screen is filtered leaving the other half its regular appearance.

1. Fix Bluelight Filter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bluelight Filter: Restarting the app will resolve most errors.
2. Update the Bluelight Filter App. Here is how:
   1. On Android goto PlayStore » Search for "Bluelight Filter" » Open Bluelight Filter for Eye Care » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluelight Filter » click "UPDATE".
3. Clear Bluelight Filter for Eye Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluelight Filter servers.
   1. On Android, goto Settings » Apps » Select "Bluelight Filter for Eye Care" » click Storage » click "Clear Cache".
4. Check Bluelight Filter app permissions. If any of these permissions required to use your device's features are disenabled, Bluelight Filter might not work.
5. Uninstall and reinstall Bluelight Filter. If nothing else has worked, completely uninstall Bluelight Filter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bluelight Filter not working

2. Fix Bluelight Filter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bluelight Filter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bluelight Filter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bluelight Filter may not be able to connect to the Internet when running in the background.