Contact HALO Customer Service

Why should I report an Issue with HALO - Bluelight Filter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OGOONS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love being able to make quick adjustments to color temp, intensity, & brightness, using the simple controls, right from my notification drop-down.As someone who stuffers from horrible chronic migraines that are extremely light sensitive this app has been a life saver.

2. I love this, it's my favorite blue light filter for the phone.

3. The app places a filter over the screen, but always messes with my original brightness, making it brighter when i have it at the lowest setting.

4. However, recently it's ALWAYS been switching itself off during the night, before the time I had set, so when I woke up (and in winter it's still dark outside over here), my eyes got the full blast of my bright screen.

5. The only 2 things I dislike is that when you screenshot while it's turned on actually affects the screenshot, and the drop down menu on the phone isn't affected by the app, so it's super bright and hurts my eyes.

6. I'm not surprised other reviews mention battery draining.I think it's a very nice, useful app, but I don't think the premium version is completely worth it.

7. Plus i have a OnePlus 6t, which has a larger screen than the filter itself, so I have a bright strip at the bottom of my phone.

8. I usually leave it on the setting it has, so it's not a big deal if I can't change brightness or color from the notification page.

9. It has multiple settings for brightness and type of back light color.

10. Please increase to at least 5, or bring up sliding bars with the color options when tapped.The only features you unlock by paying $3.00 USD used to be free.

11. Most apps that are blue light filters have pop up ads across and just aren't as useful.

1. Fix HALO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HALO: Restarting the app will resolve most errors.
2. Update the HALO App. Here is how:
   1. On Android goto PlayStore » Search for "HALO" » Open HALO - Bluelight Filter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HALO » click "UPDATE".
3. Clear HALO - Bluelight Filter app cache: Clearing cached data will force your app to retrieve the latest data directly from HALO servers.
   1. On Android, goto Settings » Apps » Select "HALO - Bluelight Filter" » click Storage » click "Clear Cache".
4. Check HALO app permissions. If any of these permissions required to use your device's features are disenabled, HALO might not work.
5. Uninstall and reinstall HALO. If nothing else has worked, completely uninstall HALO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HALO not working

2. Fix HALO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HALO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HALO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HALO may not be able to connect to the Internet when running in the background.