Published by Wealthy.in on Dec 11, 2024

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Why should I report an Issue with Wealthy: Stocks & Mutual Funds?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wealthy.in to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Wealthy: Stocks & Mutual Funds image 1 contact Wealthy: Stocks & Mutual Funds image 2

About Wealthy: Stocks & Mutual Funds

1. Start investing in stocks, mutual funds, Pre-IPOs, ETFs, FDs, Bonds and more using Wealthy. ✔️Lowest brokerages on F&O trades, Rs 15 or 0. ✔️Invest in large cap, mid cap, small cap and flexi cap mutual funds, and also in debt and hybrid mutual funds. ✔️Invest in Pre IPO companies before they hit the bourses. ✔️Invest in bonds and debentures, including 54EC bonds, and more.

2. Through the Family Account feature, you can invest on behalf of your family members and also keep a track of these investments. ✔️For any assistance related to stock broking, email us at wbservice@wealthy. ✔️For any other assistance, email us at support@wealthy.

3. Mutual fund tracker: Track all your MF investments not just with Wealthy but also outside Wealthy.

4. WealthyIn Customer Services Private Limited–AMFI Mutual Fund Distributor ARN 106846.

5. You can also track MF investments of your family members.

6. Family Account: Manage your family members’ investments seamlessly.

7. Disclaimer: Investments in securities market are subject to market risks and past returns are not a guarantee of future returns.

8. Download Wealthy App and start your investment journey today.

9. Buildwealth Technologies Private Limited–IRDAI Corporate Insurance Agent CA0711.

10. A one-stop shop to manage your wealth.

11. WealthyIN Broking–SEBI Stock Broker Registration Number - INZ000308532.

Wealthy Customer Insights

1. But I have seem many apps out there whumi have done fabulous Job in making changes in UI/UX and adding features keeping the need of an hour.Clear, clean and simple.

2. That needs to be done manually through the specific fund's website which is also simple as the details needed are easily accessible on Wealthy.Updating my rating after the dev team resolved my request.

3. Lately, even though I have not requested, the app shows an auto sync under progress continuously for the last one month.In the newest update, the application does not sync right.

4. The need to hire great Product Manager and Devops team to accomplish bigger milestones.

5. Still waiting for a resolution, one thing is for sure they are not customer centric, the last update of this app was done in December 2021.Great app.

6. First time it appears everything is going well and you provide all valuable personal data to the app but further synchronisation doesn't happen.

7. It asked for mail id to confirm while synchronising for further stocks invested, then displays a message a mail is sent but that mail is never delivered.

8. When I use it on my android phone, I need to tap on my name several times before I can see the status of my investments.

9. Again the same issue now...unable to view recent transactionsOverall, using the app is easy.

10. Withdrawals simple and accurate, except you can't choose how much of a fund you want to withdraw.

11. App is good, but UI is not as great as the web version.

Steps to Troubleshoot & Fix Wealthy Issues

1. Fix Wealthy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wealthy: Restarting the app will resolve most errors.
  2. Update the Wealthy App. Here is how:
    1. On Android goto PlayStore » Search for "Wealthy" » Open Wealthy: Stocks & Mutual Funds » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wealthy » click "UPDATE".
  3. Clear Wealthy: Stocks & Mutual Funds app cache: Clearing cached data will force your app to retrieve the latest data directly from Wealthy servers.
    1. On Android, goto Settings » Apps » Select "Wealthy: Stocks & Mutual Funds" » click Storage » click "Clear Cache".
  4. Check Wealthy app permissions. If any of these permissions required to use your device's features are disenabled, Wealthy might not work.
  5. Uninstall and reinstall Wealthy. If nothing else has worked, completely uninstall Wealthy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wealthy not working


2. Fix Wealthy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wealthy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wealthy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wealthy may not be able to connect to the Internet when running in the background.

Reported Issues