Published by Fundbox, Inc. on Oct 27, 2024

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Why should I report an Issue with Fundbox?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fundbox, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fundbox

1. Fundbox offers access to a revolving line of credit—draw funds, make automatic repayments, and your available credit will go back up so that you can draw again.

2. Funds at your fingertips: The Fundbox mobile app is a faster, more flexible way to access credit at a moment’s notice.

3. We use industry-standard security protocols and best practices, have an A+ rating with the Better Business Bureau, have been certified by Norton, and are verified McAfee Secure.

4. Download the free app, apply for credit, get a fast decision, and if approved, draw funds right away.

5. We’re here to answer your questions and help you get the most out of your Fundbox account.

6. Write to us anytime at support@fundbox. com or call us at (855) 572-7707, 8am–8pm ET.

7. Smarter: Notifications keep you in the loop and on top of important information.

8. Over 300,000 businesses like yours trust us and we have an “Excellent” 4. 8/5 rating on Trustpilot.

9. Cashflow should not be a barrier to your business’s growth!

10. You can read more about us in features by the New York Times, Forbes, Wired, Tech Crunch, Entrepreneur, and American Banker.

Fundbox Customer Insights

1. DONT TRUST FUNDBOX UNLESS YOU LIKE BEING ROBBED.Easy to use, fair rates as you continue to use.Great for small business funding.

2. Useless app for those of us that care about security.So I have dealt with many business lenders, and this process was easy, all online, with a handy slider chart to show you the cost of a loan size.

3. Great for small business.Disabling autofill, not allowing password managers, not allowing paste on password fields.

4. Should i just delete it?Good the only thing I don't like it do not give you option to select multiple invoices to cash you have to select one by one and you have to paid fees for each invoice to be cash.

5. I just keep getting a pop-up that looks like a sticky note saying "We are updating our app, be back soon!" It's been doing this for two days now again even after deleting and reinstalling multiple times.

6. For people with complex passwords or auto generated passwords using password managers you have removed their ability to login.

7. My account was locked or disabled as they call it for the 3 weeks i used there service anytime you call them they never did anything to unlock my app.

8. The company use your business history by looking at you invoices to decide how much you can obtain.

9. Trust me, check these guys out.Fundbox is a trash company that practices predatory lending tactics.

10. Which helps you cover running your business with any slow downs.

11. No longer allows login/PW autofill, which is REALLY annoying, but doesn't actually matter anyway since it won't complete the login anymore.

Steps to Troubleshoot & Fix Fundbox Issues

1. Fix Fundbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fundbox: Restarting the app will resolve most errors.
  2. Update the Fundbox App. Here is how:
    1. On Android goto PlayStore » Search for "Fundbox" » Open Fundbox » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fundbox » click "UPDATE".
  3. Clear Fundbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Fundbox servers.
    1. On Android, goto Settings » Apps » Select "Fundbox" » click Storage » click "Clear Cache".
  4. Check Fundbox app permissions. If any of these permissions required to use your device's features are disenabled, Fundbox might not work.
  5. Uninstall and reinstall Fundbox. If nothing else has worked, completely uninstall Fundbox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fundbox not working


2. Fix Fundbox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fundbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fundbox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fundbox may not be able to connect to the Internet when running in the background.

Reported Issues