Contact Rural Mutual Customer Service

Why should I report an Issue with Rural Mutual?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rural Mutual Insurance Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access and manage your Rural Mutual Insurance Company policies from your mobile device! *Electronic proof of insurance cards may not be acceptable proof of insurance in all states.

1. Still won't work.Can't log in on the app, but you can log in to the website so it's not the wrong password or emailThe old app was better for paying premiums.

2. Even the website is clunky and hard access to find the things you need.

3. Have done all the things, uninstall..reinstall...etc, plus a new phone.

4. Update your IT department.Aweful, won't let me log in from one phone but I can from my daughters phone.

5. Uninstaller and reinstalled and shut down phone at least 10 times.

6. This one is confusingDifficult to use and the app does not sync with the portal set up on line.

7. Website sucks as well.

8. That will be offering that in the futureLowsy.

9. Cannot log in.

10. Same phones.

1. Fix Rural Mutual Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rural Mutual: Restarting the app will resolve most errors.
2. Update the Rural Mutual App. Here is how:
   1. On Android goto PlayStore » Search for "Rural Mutual" » Open Rural Mutual » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rural Mutual » click "UPDATE".
3. Clear Rural Mutual app cache: Clearing cached data will force your app to retrieve the latest data directly from Rural Mutual servers.
   1. On Android, goto Settings » Apps » Select "Rural Mutual" » click Storage » click "Clear Cache".
4. Check Rural Mutual app permissions. If any of these permissions required to use your device's features are disenabled, Rural Mutual might not work.
5. Uninstall and reinstall Rural Mutual. If nothing else has worked, completely uninstall Rural Mutual then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rural Mutual not working

2. Fix Rural Mutual Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rural Mutual be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rural Mutual not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rural Mutual may not be able to connect to the Internet when running in the background.