Published by Apps Bancatlan on Aug 15, 2023

Report an issue with Atlántida Móvil.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Atlántida Móvil?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apps Bancatlan to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Atlántida Móvil image 1 contact Atlántida Móvil image 2

About Atlántida Móvil

1. Para ingresar a Atlántida Móvil utiliza tus datos de acceso a Atlántida Online.

2. ¡Tu banco está donde tú quieras!

Atlántida Móvil Customer Insights

1. do not make the mistake of opening an account at this institution it is worthlees, my family and I waisted 3 days trying to open, stablished online access and closing an account that we opened thinking it was going to be a flawless procees instead it turned into nigthmare.

2. Please fix all this and make it more secured.Also have a message system that tells you that there was a charge,deposit or any transactions done through email.Worst experience ever.... as a new costumer trying to establish an on line account it was virtually imposible to activate an online accses to my own account.

3. Should have left it how it was.Very bad application i put my username and password no longer works oh let me in .i have 9 days try and not ... I call many times to unlock my account to try to change .and the people is works and the bank not help nothing....to resolving the problem for customers.

4. and when I went to close it they said it takes 6 months to close it.this app is the worst, cannot be accessed with confidence, we cannot access our accounts, really nothing on this page helps us to enter our bank accounts, that's very disappointedSince the last update, the login doesnt work.

5. Can't check the account balance.

6. Can't see if money was transferred or even deposited.

7. Bad application and useless.

8. Nothing worked correctly,very disappointing.

Steps to Troubleshoot & Fix Atlántida Móvil Issues

1. Fix Atlántida Móvil Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Atlántida Móvil: Restarting the app will resolve most errors.
  2. Update the Atlántida Móvil App. Here is how:
    1. On Android goto PlayStore » Search for "Atlántida Móvil" » Open Atlántida Móvil » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Atlántida Móvil » click "UPDATE".
  3. Clear Atlántida Móvil app cache: Clearing cached data will force your app to retrieve the latest data directly from Atlántida Móvil servers.
    1. On Android, goto Settings » Apps » Select "Atlántida Móvil" » click Storage » click "Clear Cache".
  4. Check Atlántida Móvil app permissions. If any of these permissions required to use your device's features are disenabled, Atlántida Móvil might not work.
  5. Uninstall and reinstall Atlántida Móvil. If nothing else has worked, completely uninstall Atlántida Móvil then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Atlántida Móvil not working


2. Fix Atlántida Móvil Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Atlántida Móvil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Atlántida Móvil not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Atlántida Móvil may not be able to connect to the Internet when running in the background.

Reported Issues