Published by Maryland Department of Labor on May 11, 2024

Report an issue with MD Unemployment.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MD Unemployment for Employers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maryland Department of Labor to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MD Unemployment Customer Insights

Steps to Troubleshoot & Fix MD Unemployment Issues

1. Fix MD Unemployment Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MD Unemployment: Restarting the app will resolve most errors.
  2. Update the MD Unemployment App. Here is how:
    1. On Android goto PlayStore » Search for "MD Unemployment" » Open MD Unemployment for Employers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MD Unemployment » click "UPDATE".
  3. Clear MD Unemployment for Employers app cache: Clearing cached data will force your app to retrieve the latest data directly from MD Unemployment servers.
    1. On Android, goto Settings » Apps » Select "MD Unemployment for Employers" » click Storage » click "Clear Cache".
  4. Check MD Unemployment app permissions. If any of these permissions required to use your device's features are disenabled, MD Unemployment might not work.
  5. Uninstall and reinstall MD Unemployment. If nothing else has worked, completely uninstall MD Unemployment then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MD Unemployment not working


2. Fix MD Unemployment Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MD Unemployment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MD Unemployment not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MD Unemployment may not be able to connect to the Internet when running in the background.

Reported Issues