Contact STI Tx Guide Customer Service

Why should I report an Issue with STI Tx Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Centers for Disease Control and Prevention to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. IN NO EVENT SHALL THE CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) OR THE UNITED STATES (U. S. ) GOVERNMENT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSE OF USE, SAVINGS OR REVENUE, OR THE CLAIMS OF THIRD PARTIES, WHETHER OR NOT CDC OR THE U. S.

2. The full STI Treatment Guidelines (cdc. gov) can be accessed at The guidelines provide current evidence-based prevention, diagnostic and treatment recommendations that replace the 2015 guidance.

3. The STI Treatment (Tx) Guidelines mobile app serves as a quick reference guide for doctors and related parties on the identification of and treatment for sexually transmitted diseases (STDs).

4. The user-friendly interface includes more clinical care guidance, sexual history resources, patient materials, and other features to assist with patient management.

5. THE MATERIALS EMBODIED IN THIS SOFTWARE IS PROVIDED TO YOU "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

6. The new app offers quick and easy access to streamlined STI prevention, diagnosis, and treatment recommendations.

7. The recommendations are intended to be a source for clinical guidance.

8. Healthcare providers should always assess patients based on their clinical circumstances and local burden.

9. GOVERNMENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE POSSESSION, USE OR PERFORMANCE OF THIS SOFTWARE.

1. Even after reinstalling it I still get an error messageNice app and better to add pictures or photos on it that explains how each symptoms lookslike on patients...With most recent update now useless.

2. nice app, the glitch for me are some of the treatment windows have the text font much larger than the screen.

3. im on android moto g7 if yhat is a reason.

4. have uninstalled and reinstalled to no availIs there a problem with the app.

5. Just opens up and the wheel spins.

6. 100 thanks.will not even start.

7. most are fine.

8. Go back to old format with clear recommendations and dosesSimple reference guide very easy to use offlineteaching and learning awarenessApp doesn't open, says to refreshClear and concise.I love it.

1. Fix STI Tx Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart STI Tx Guide: Restarting the app will resolve most errors.
2. Update the STI Tx Guide App. Here is how:
   1. On Android goto PlayStore » Search for "STI Tx Guide" » Open STI Tx Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for STI Tx Guide » click "UPDATE".
3. Clear STI Tx Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from STI Tx Guide servers.
   1. On Android, goto Settings » Apps » Select "STI Tx Guide" » click Storage » click "Clear Cache".
4. Check STI Tx Guide app permissions. If any of these permissions required to use your device's features are disenabled, STI Tx Guide might not work.
5. Uninstall and reinstall STI Tx Guide. If nothing else has worked, completely uninstall STI Tx Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing STI Tx Guide not working

2. Fix STI Tx Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make STI Tx Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to STI Tx Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, STI Tx Guide may not be able to connect to the Internet when running in the background.