Contact LogistiCare Trip Manager Customer Service

Why should I report an Issue with LogistiCare Trip Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LogistiCare Solutions LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just a few simple changes to the app could really have an impact on streamlining the whole process for everyone.I'd rate zero stars if possible!! It won't let me add insurance type, keeps asking for me to select a state first, after picking new Jersey about ten times, all of which were to no avail! Is there an older version I could download, I know alot of people who use the app weekly, & absolutely love it, (that's how I found out about the app to begin with) ugh so frustrated! I hate sitting on the phone with them, I have program 6 days a week, and I schedule it monthly.This app shows a ton of features however you can't actually use them.

2. Please try again later." There also needs to be an option to add your frequently visited addresses to your profile for quick access when booking trips.The reason this app has so many bad reviews is because it's gotten off to a horrendous start initially.bSeems that with this last update, someone clearly whipped out the bug spray, as the app seems to function just fine most, whereas the last time I looked it, I have many of the same issues that other reviewers describe.

3. I thought maybe after a year this would be fixed, no such luck! I had to make a new account and now I can't even finish registering because it isn't picking up that I have entered a state for me to be able to move on to the insurance information.

4. I tried to add a member, entered all info, including the state, but it would keep giving an error "please enter the state first" as soon as you click on the following field - insurance type.

5. Problem 2: When setting up your account within the system, the application requires you to select the state in which you live from a drop down list.

6. There appears to be some sort of read-only message tab set up, so if that was changed to a chat it would facilitate communication between the representatives and riders that haven't been picked up on time, which for me is a common problem.

7. The date of birth selection screen starts at the current date, with a left and right arrow tool to select the month and year of your birth.

8. Pickup button isn't working in the app, users have to contact the provider over the phone instead, which is more reliable than this app unfortunately.Constantly had issues with this app and not being able to log in last year.

9. ALSO: the website doesn't even let you cancel rides! For the same reason! Yikes!It's efficient in the fact you can know an upcoming trip, who's your driver and what's the address.

10. Problem 1: When setting up your account within the system, you are required to select your date of birth.

11. I also believe that if u are ready to be picked up you should be able to use the pick up button as well as additional features to be added such as a map showing where the driver is, messaging the provider or the driver etc.

1. Fix LogistiCare Trip Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LogistiCare Trip Manager: Restarting the app will resolve most errors.
2. Update the LogistiCare Trip Manager App. Here is how:
   1. On Android goto PlayStore » Search for "LogistiCare Trip Manager" » Open LogistiCare Trip Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LogistiCare Trip Manager » click "UPDATE".
3. Clear LogistiCare Trip Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from LogistiCare Trip Manager servers.
   1. On Android, goto Settings » Apps » Select "LogistiCare Trip Manager" » click Storage » click "Clear Cache".
4. Check LogistiCare Trip Manager app permissions. If any of these permissions required to use your device's features are disenabled, LogistiCare Trip Manager might not work.
5. Uninstall and reinstall LogistiCare Trip Manager. If nothing else has worked, completely uninstall LogistiCare Trip Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LogistiCare Trip Manager not working

2. Fix LogistiCare Trip Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LogistiCare Trip Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LogistiCare Trip Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LogistiCare Trip Manager may not be able to connect to the Internet when running in the background.