Published by round.glass

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Why should I report an Issue with RoundGlass Reach - Diet Plan, ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of round.glass to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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RoundGlass Reach Customer Insights

1. Worst of all the audio keeps cutting out so I'm unable to use the app.I paid for a lifetime subscription on Aware and I must say that that I really miss the clean interface and the ability to make content available offline (downloading).

2. I wish I could find more details about how full premium works before signing for it.I wish they had just left aware alone or had a version where I could just focus on meditation.

3. I've stopped recommending this app and stopped paying for more content.I had a life time aware subscription and I'm very disappointed with this change in app.

4. I'm very disappointed because I had bought a lifetime subscription to Aware and now that money feels like it's gone down the drain.Some singles and courses was missing Old Aware app was better and more stable.

5. I find the new interface cumbersome, and go weeks without using it because it's simply annoying to access meditation sessions, even with the new "shortcut.". Very discouraging to see such a good app overreach and go bad.The meditation programs in this app are great.

6. I liked seeing a profile with total time meditated in Aware, no such option in Reach.

7. This version relies heavily on a high speed internet connection (which I rarely have) and does not allow downloading courses, so I can't access it 90% of the time.

8. I'd really like a refund at this point.Terrible "upgrade." Prior to it breaking towards the end, their old app "aware" was much better than this.

9. Aware was great, simple, responsive.

10. I don't think I will continue with this app if Aware is gone for good.

11. Thanks.I was one of the first users of Aware and I absolutely love it.

Steps to Troubleshoot & Fix RoundGlass Reach Issues

1. Fix RoundGlass Reach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RoundGlass Reach: Restarting the app will resolve most errors.
  2. Update the RoundGlass Reach App. Here is how:
    1. On Android goto PlayStore » Search for "RoundGlass Reach" » Open RoundGlass Reach - Diet Plan, » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RoundGlass Reach » click "UPDATE".
  3. Clear RoundGlass Reach - Diet Plan, app cache: Clearing cached data will force your app to retrieve the latest data directly from RoundGlass Reach servers.
    1. On Android, goto Settings » Apps » Select "RoundGlass Reach - Diet Plan, " » click Storage » click "Clear Cache".
  4. Check RoundGlass Reach app permissions. If any of these permissions required to use your device's features are disenabled, RoundGlass Reach might not work.
  5. Uninstall and reinstall RoundGlass Reach. If nothing else has worked, completely uninstall RoundGlass Reach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RoundGlass Reach not working


2. Fix RoundGlass Reach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RoundGlass Reach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RoundGlass Reach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RoundGlass Reach may not be able to connect to the Internet when running in the background.

Reported Issues