Published by FFZ srl on Aug 28, 2023

Report an issue with Air quality.
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Why should I report an Issue with Air quality?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FFZ srl to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Air quality

1. Through Air Quality, you can monitor the air quality of the place where you are and check which activities are not recommended in the event of pollution.

2. Very interesting is the photo taking with the superimposed data and with the possibility to share it to your friends or on the main social networks.

3. It is also possible to view every single substance present in the air and detected through the detection stations close to you.

4. The pollutants measured are (PM10, PM2.

5. You can also check the weather conditions very accurately and search all the places in the world to view the air quality in real time.

Air quality Customer Insights

1. I've checked other apps as well and this app seems to show wrong air quality.1 year after my review, pointing out that the quality descriptions did not make sense English, it has not been corrected.

2. It does show the air quality of the city where I live, but I cannot check other cities' air quality because it says there's no connection.

3. Air quality data is plain wrong compared to other apps.

4. Said otherwise : no possibility to set manually the city shown on the widget + forces location access when not required.I like your app but for the love of God your app keeps popping up ads even when I'm not in the app.

5. Anyone that designs an ascending scale that goes Great, Good, Moderate, Low, Unhealthy...doesn't understand English, and also clearly doesn't care about correcting it.

6. I love WeatherBug because they have a graph with an air quality forecast over several hours.

7. No idea where it gets the data, but not to be trusted!App doesn't show accurate temperature.

8. This gives the perfect quality also.I've used this app for years.

9. Can you add a exit button to the app or allow a.pay option with no adds, I would gladly pay for the app.This is an outstanding app because it gives us the perfect updated news before I open the app.

10. It works when I open the app but for some reason the widget doesn't work anymore.

11. The air quality stays much closer to my home than WeatherBug.

Steps to Troubleshoot & Fix Air quality Issues

1. Fix Air quality Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Air quality: Restarting the app will resolve most errors.
  2. Update the Air quality App. Here is how:
    1. On Android goto PlayStore » Search for "Air quality" » Open Air quality » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air quality » click "UPDATE".
  3. Clear Air quality app cache: Clearing cached data will force your app to retrieve the latest data directly from Air quality servers.
    1. On Android, goto Settings » Apps » Select "Air quality" » click Storage » click "Clear Cache".
  4. Check Air quality app permissions. If any of these permissions required to use your device's features are disenabled, Air quality might not work.
  5. Uninstall and reinstall Air quality. If nothing else has worked, completely uninstall Air quality then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Air quality not working


2. Fix Air quality Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Air quality be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Air quality not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Air quality may not be able to connect to the Internet when running in the background.

Reported Issues